L i f e B o o k A 6 0 0 0 S e r i e s N o t e b o o k - S e c t i o n F i v e
TROUBLESHOOTING TABLE
Problem | Page  | 
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 46 Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 46 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 47 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 47 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 47 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 47 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 48
Problem  | Page  | 
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 48 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 48 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 48 Shutdown and Startup Problems . . . . . . . . . . . . page 50 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 51 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 52
Problem  | Possible Cause  | Possible Solutions  | |
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Audio Problems | 
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There is no sound coming  | The volume is turned too low.  | Adjust the volume control on your notebook.  | |
from the   | 
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The software volume control is  | Adjust the sound volume control settings in your  | ||
  | |||
  | set too low.  | software, operating system and applications.  | |
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  | Headphones are plugged into  | Plugging in headphones disables the   | |
  | your notebook.  | speakers, remove the headphones.  | |
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  | BIOS audio settings are  | Set the BIOS setup utility to the default values within  | |
  | incorrect.  | the Multimedia Device Configuration menu. (See  | |
  | 
  | BIOS Setup Utility on page 23 for more information) | |
  | 
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  | Software driver is not  | Refer to your application and operating system  | |
  | configured correctly.  | documentation for help.  | |
  | 
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  | The speakers have been muted  | Click on the Volume icon in the tool tray on the  | |
  | using the Volume icon in the  | bottom right of the screen. (It looks like a speaker).  | |
  | system tray.  | If the Mute box is checked, click on it to uncheck it.  | |
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Optical Drive Problems | 
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LifeBook notebook fails to  | Protective sheet is still in the  | Remove the protective sheet then replace the disc in  | |
recognize optical discs.  | optical drive tray.  | the tray.  | |
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  | The disc is not pushed down  | Open optical drive tray and reinstall the disc  | |
  | onto center circle of the drive.  | properly.  | |
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  | Optical drive tray is not  | Push on the front of the optical drive tray until it  | |
  | latched shut.  | latches.  | |
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  | Incorrect DVD Player or no  | Install DVD Player software. (See “Media Player  | |
  | DVD Player software is  | Software” on page 31 for more information.) | |
  | installed.  | 
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  | Wrong drive designator was  | Verify the drive designator used by the application is  | |
  | used for the disc in the applica-  | the same as the one used by the operating system.  | |
  | tion.  | When the operating system is booted from a DVD/  | |
  | 
  | CD, drive designations are automatically adjusted.  | |
  | 
  | Note that the drive designation can be changed with  | |
  | 
  | the Disk Management tool in Control Panel under  | |
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  | Administrative Tools   | |
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  | Windows Auto Insert function  | Start the optical drive from the desktop or applica-  | |
  | is disabled.  | tion software or   | |
  | 
  | function.  | |
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LifeBook notebook fails to  | The disc is dirty or defective.  | Wipe the disc. If it still will not work try another disc  | |
recognize a disc.  | 
  | in the drive.  | |
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