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| T r o u b l e s h o o t i n g | |
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| Problem | Possible Cause |
| Possible Solutions |
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| The Optical Drive Access | The auto insertion function is |
| This is normal. However, you may disable this |
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| indicator on the Status | active and is checking to see if |
| feature. |
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| Indicator Panel blinks at | a disc is ready to run. |
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| regular intervals when no |
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| disc is in the tray or the |
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| optical drive is not installed. |
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| Floppy Disk Drive Problems |
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| You cannot access the | You tried to write to a write |
| Eject the floppy disk and set it to write enable. |
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| optional external floppy | protected floppy disk. |
| (See Preparing a Disk for Use on page 36 for more |
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| disk drive. |
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| information) |
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| Floppy disk is not loaded |
| Eject floppy disk, check orientation and |
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| correctly. |
| (See Ejecting a Disk on page 36 for more information) |
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| The floppy disk drive may not |
| Remove and reinstall your floppy disk drive. |
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| be properly installed. |
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| Security is set to protect access |
| Verify your password and security settings. |
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| to floppy disk data. |
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| Hard Drive Problems |
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| You cannot access your | The wrong drive designator |
| Verify drive designator used by application is in |
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| hard drive. | was used by an application |
| use by the operating system. When the operating |
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| when a bootable disc was used |
| system is booted from a disc, drive designations |
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| to start the notebook. |
| are automatically adjusted. |
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| Security is set in the BIOS so |
| Verify your password and security settings. |
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| your operating system cannot |
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| be started without a password. |
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| Keyboard or Mouse Problems |
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| The | The notebook has gone into |
| Push the Power/Suspend/Resume button. |
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| not seem to work. | Sleep mode. |
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| Your application has locked |
| Try to use your integrated pointing device to restart |
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| out your keyboard. |
| your system. |
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| You have installed an | Your external device is not |
| Reinstall your device. (See Device Ports on page 40 for |
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| external keyboard or | properly installed. |
| more information) |
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| mouse, and it does not |
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| Your operating system soft- |
| Check your device and operating system |
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| seem to work. |
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| ware is not set up with correct |
| documentation and activate the proper driver. |
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| software driver for that device. |
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| You have connected an | Your operating system soft- |
| Check your device and operating system |
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| external keyboard or mouse | ware is not setup with correct |
| documentation and activate the proper driver. |
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| and it seems to be locking | software driver for that device. |
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| up the system. |
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| Your system has crashed. |
| Try to restart your notebook. |
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| Memory Problems |
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| Your Power On screen, or | Your memory upgrade module |
| Remove and reinstall your memory upgrade |
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| Main menu of the BIOS | is not properly installed. |
| module. (See Memory Upgrade Module on page 38 |
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| setup utility information, |
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| for more information) |
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| does not show the correct |
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| You have a memory failure. |
| Check for Power On Self Test (POST) messages. |
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| amount of installed |
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| (See Power On Self Test Messages on page 53 for more |
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| memory. |
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| information) |
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47
