Problem
No power
No sound or picture
Distorted picture
Completely distorted picture or black/white picture with DVD
No sound or distorted sound
No audio at digital output
Picture freezes momentarily during playback.
Disc can’t be played.
No return to start-up screen when disc is removed.
The unit does not respond to the remote control.
Buttons do not work or the unit stops responding.
The unit does not respond to some operating commands during playback.
The unit cannot read CDs / DVDs.
Angle does not switch.
Playback does not start when the title is selected.
The password for rating level has been forgotten.
Solution
–Check if the AC power cord is properly connected.
–Unplug the outlet once, and wait for 5-10 seconds and then plug it in again.
–Check if the TV is switched on.
–Check the video connection.
–Check the VIDEO/AUDIO cable connections to the TV. (See page 6.)
–Sometimes a small amount of picture distortion may appear. This is not a malfunction.
–Connect the unit directly to the TV.
–Set PROGRESSIVE correctly. Turn it on only if your TV has Progressive Scan and you are using the Component Video connections between the unit and the TV. Disable Progressive Scan for all other connections. (See page 6.)
–Connect the unit directly to the TV.
–Make sure the disc is compatible with the unit.
–Check if the INTERLACE / PROGRESSIVE mode is set correctly. (See pages 14-15.)
–Adjust the volume.
–Check that the speakers are connected correctly.
–Check the digital connections.
–Check if the audio format of the selected audio language matches your receiver capabilities.
–Check the disc for finger prints/scratches and clean with a soft cloth wiping from center to edge.
–Clean the disc.
–Ensure the disc is inserted in correct direction. –Check if the disc is defective by trying another disc. –Cancel the parental lock or change the control level. –Insert a correct disc that plays on this unit.
–Handle a disc with special care so that it does not have fingerprints, scratches, or dusts on its surface.
–Reset the unit by switching the unit off, then on again.
–Aim the remote control directly at the sensor on the front of the unit. –Reduce the distance to the unit.
–Replace the batteries in the remote control.
–Re-insert the batteries with their polarities (+/– signs) as indicated.
–Tune your radio to an empty AM station so that you hear a lot of noises. Then, turn the volume up. If you hear some signal sound from the radio by pressing buttons on the remote control, the remote control is working.
–To completely reset the unit, unplug the AC cord from the AC outlet for 5-10 seconds.
–Operations may not be permitted by the disc. Refer to the instructions of the disc.
–Use a commonly available cleaning CD / DVD to clean the lens before sending the unit for repair.
–The angle cannot be switched for DVDs which do not contain multiple angles. In some cases multiple angles are only recorded for specific scenes.
–Check the “PARENTAL” setting.
–Enter the default password “477”, then your forgotten password will be cleared.
