Troubleshooting

This section gives recommendations on what to do if you have problems operating the transmitter/receiver system, and it provides examples and descriptions for some image problems you may encounter.

The following tips may help you in troubleshooting.

•Some symptoms may resemble others, so you may want to look through all of the examples before attempting to solve the problem.

•Be prepared to backtrack in case the action taken does not solve the problem.

•It may help to keep notes and sketches in case the troubleshooting process gets lengthy. This will also give you something to discuss if you call for technical support.

•Try simplifying the system by eliminating components outside the system that may have introduced the problem or made it more complicated.

•For sync-related problems: Portable digital projectors are designed to operate close to the immediate video source (the receiver). Sync problems may result from using long cables or from improper termination. A sync adapter, such as Extron’s ASTA (active sync termination adapter), may help solve these problems.

•For LCD and DLP projectors and plasma displays: In addition to the sync- related information above, check the user’s manual that came with the projector for troubleshooting tips, as well as for settings and adjustments. Each manufacturer may have its own terms, so look for terms like “auto setup,” “auto sync,” “pixel phase,” and “tracking.”

General checks

1.

Ensure that all devices are plugged in and powered on. The transmitter and

 

receiver both have Power LEDs to indicate that power is applied.

2.

Ensure that the input selected is active.

3.

Ensure that the proper signal format is supplied.

4.

Check the cabling and make corrections as necessary.

5.

Reset the switcher. See “Full system reset” on page 3-5.

6.

Call the Extron S3 Sales & Technical Support Hotline, if necessary.

TPS150 Switching and Transmission System • Operation

3-7

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Extron electronic TPS150 manual Troubleshooting, General checks
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TPS150 specifications

The Extron TPS150 is a highly regarded touch panel system designed for professional AV environments, providing an intuitive interface for controlling various audio and video components. This device is part of Extron's popular TouchLink Pro series, which is known for its robustness and versatility in managing classroom and conference room technology.

One of the standout features of the TPS150 is its high-resolution capacitive touch screen, which measures at 15 inches. This screen delivers vibrant colors and exceptional clarity, ensuring that users can easily interact with the device even in well-lit environments. The touch panel's interface is fully customizable, allowing users to create a layout tailored to their specific needs. This customization can include the addition of buttons, sliders, and dynamic graphics that make navigation seamless and user-friendly.

In terms of connectivity, the TPS150 supports Ethernet communication, which enables easy integration with networked AV systems. This feature allows for remote access and control, making it easier for IT professionals to monitor and manage AV devices from a centralized location. Additionally, the TPS150 is compatible with various Extron control systems, providing a robust platform for managing complex multimedia setups.

The device also incorporates advanced security features, ensuring that sensitive system controls are protected from unauthorized access. Administrators can establish user permissions and authentication processes to maintain control over the AV environment, which is particularly important in corporate and educational settings.

Moreover, the TPS150 supports Extron's global configurator software, which simplifies the setup process and allows for easy programming of touch panel interfaces. Users can design custom layouts quickly and efficiently, and the software also provides an extensive library of drivers for popular AV equipment, enhancing compatibility and functionality.

With its elegant design, high-quality components, and customizable interface, the Extron TPS150 touch panel offers an effective solution for AV control. Whether used in educational, corporate, or professional environments, it empowers users to streamline their audiovisual experiences and maintain effective control over their technology, ensuring successful presentations and meetings.
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