Gateway 210 Troubleshooting, First steps

Troubleshooting

Warning To avoid bodily injury, do not attempt to troubleshoot the projector problem if:

■Power cord or plug are damaged

■Liquid has been spilled into the projector

■The projector was dropped

■The projector case was damaged

Instead, unplug the projector and contact a qualified service technician.

First steps

Try these things first:

■Make sure that the power cable is connected to the projector and an AC outlet and that the AC outlet is supplying power.

■If you use a power strip, make sure that it is turned on.

■Make sure that all components are connected correctly and securely. To make sure that all component connections are correct, see “Connecting components” on page 20.

■See the troubleshooting section of this guide.

If the suggestions in the Troubleshooting section of this guide does not correct the problem, contact Gateway Technical Support at 800-846-2303.

Before calling Gateway Technical Support:

■Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken.

■Make sure that the projector is nearby at the time of your call. The technician may have you follow troubleshooting steps.