Chapter 6: Troubleshooting

Safety guidelines

While troubleshooting your computer, follow these safety guidelines:

■Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected.

■Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 53.

Warning

To avoid bodily injury, do not attempt to troubleshoot your computer

problem if:

■Power cords or plugs are damaged

■Liquid has been spilled into your computer

■Your computer was dropped

■The case was damaged

Instead, unplug your computer and contact a qualified computer technician.

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