First steps
First steps
If you have problems with your computer, try these things first:
■Make sure that the power cord is connected to your computer and an AC outlet and that the AC outlet is supplying power.
■If you use a power strip or surge protector, make sure that it is turned on.
■If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.
■Make sure that your hard drive is not full.
■If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem.
■If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
■If an error occurs in a program, see the program’s printed documentation or the online help.
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