Chapter 8: Troubleshooting

Display

The screen resolution is not correct

Change the screen resolution from the Display Properties dialog box.

Tips & Tricks For more information, see “Adjusting the color depth” in Using Your Computer which has been included on your hard drive. To access this

guide, click Start, All Programs, then click Gateway Documentation.

Help and For more information about changing the screen resolution, click

Support Start, then click Help and Support. Type the keyword screen

resolution in the Search box , then click the arrow.

The computer is running but there is no picture

Adjust the brightness and contrast controls to the center position.

Reinstall the device driver.

The color is not uniform

Make sure that the computer warms up for at least 30 minutes before making a final judgment about color uniformity.

Make sure that:

Non-shielded speakers are not placed too close to the computer.

The computer is not positioned too close to a monitor, electric fan, fluorescent light, metal shelf, or laser printer.

The text on the display is dim or difficult to read

Adjust the brightness and contrast controls.

Change the display settings.

Tips & Tricks For more information, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive.

To access this guide, click Start, All Programs, then click Gateway

Documentation.

DVD drives

See “CD or DVD drives” on page 81.

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