GCC Printers 2018 When an Error Message Appears on the Client Computer

Appendix

74

7

When an Error Message Appears on the Client Computer

This section describes the main possible causes and actions for error messages

displayed on the client computer when the TWAIN driver is used.

Note

❒If an error message that is not contained in this section appears, turn off the

main power switch of the machine, and then turn it on again. If the message

is still shown after scanning is performed again, note the content of the mes-

sage and the error number (if listed in the table), and contact your service rep-

resentative. For information about how to turn off the main power switch, see

General Settings Guide.

Specified group contains some invalid

dest. Do you want to select only valid

dest.?

The group contains members whose

e-mail addresses are not registered.

Please check the e-mail addresses of

the group and make selections again.

Updating destination list. Reselect

destination(s) or sender's name lat-

er.

If a destination or a sender's name

was already selected, re-select it after

this message disappears.

Updating destination list has failed.

Try again?

Check whether the server is connect-

ed.

Message Causes and solutions

[Cannot add any more scanning mode.]The maximum number of modes that can

be stored is 99. Delete unneeded modes.

[Cannot connect to the scanner. Check the network Ac-

cess Mask settings in User Tools.]

The access mask is set. Consult the network

or scanner administrator.

[Cannot detect the paper size of the original. Specify the

scanning size.]

•Place the original correctly.

•Specify the scan size.

•When placing an original directly on the

exposure glass, the lifting/lowering ac-

tion of the ADF triggers the automatic

original size detection process. Lift the

ADF by more than 30 degrees.

[Cannot find the scanner. Check if the scanner main

power is on.]

•Check whether the main power switch

of the machine is turned off.

•Check whether the machine is connect-

ed to the network correctly.

•Deselect the personal firewall function

of the client computers.

[Cannot specify any more scanning area.]The maximum number of scanning areas

that can be stored is 99. Delete unneeded

scanning areas.

Message Causes and solutions

Contents

Main Printer/Scanner Unit Type 2018 Operating Instructions Scanner Reference Page Manuals for This Machine Page iii TABLE OF CONTENTS 1. Network Scanner 2. Preparations for Use as a Network Scanner 3. Setting Originals 4. Sending Scan Files by E-mail 5. Using the Network Delivery Scanner Function 6. Using the Network TWAIN Scanner Function 7. Appendix How to Read This Manual Symbols Names of Major Options 1. Network Scanner Outline E-mail 2. 3. Network Delivery Scanner 2. 3. Network TWAIN Scanner 2. Control Panel 1. 2. 3. 4. 14. 15. 16. 17. 18. Reading the Display and Using Keys 1. 2. 3. 4. 2. Preparations for Use as a Network Scanner Initial Scanner Setup Scanner Features Scan Settings Preparations for Use as a Network Scanner 10 Destination List Settings } key. {{ For explanations of settings, see p.14 Destination List Settings. B C D E F G CC C to F FF F H A B C Destination List Settings Send Settings 15 Max. E-mail Size Divide&Send Mail E-mail Informatn. Language Sender's Name Default Page Installing Software Auto Run Program Preparations for Use as a Network Scanner The installing sequence using Auto Run is as follows. Installation Sequence 19 Software for Using a Network TWAIN Scanner Using Windows 95/98/Me/2000/XP, or Windows NT 4.0 A B C Page Page 22 DeskTopBinder V2 Lite File storage folder 23 Software installed with DeskTopBinder V2 Lite 24 ScanRouter V2 Lite File storage folder Page Page 27 3. Setting Originals Placing Originals Specifying original orientation and setting originals 28 Placing on the Exposure Glass A 1. B When placing the original so that the top edge touches the rear of the exposure glass 29 C D Placing in the Auto Document Feeder Originals that can and cannot be placed in the ADF A C Original Orientation and Scan Area For E-mail and a Network Delivery Scanner A 32 Orientation selection RS RS R SS R For a Network TWAIN Scanner B C D Scanning Originals in Several Times using the Exposure Glass 4. Sending Scan Files by E-mail Preparation for Sending by E-mail 3 36 E-mail Screen These screens are shown when using the machine for e-mail . Main display When a destination is selected. 1. Sending Scan Files by E-mail Procedure for Sending by E- mail B C D 38 Using a Quick Dial key to select a destination Searching to select a destination by name 39 Selecting a destination from Searching to select a destination by registration number 40 Searching to select a destination by e-mail address 41 Manual entry of an e-mail address Checking selected destinations G 42 H Using a Quick Dial key to select a sender 43 Searching to select a sender by name 44 Selecting a sender from 45 Searching to select a sender using a registration number 46 Searching to select a sender by e-mail address I II I 48 Manual entry of a subject Selecting a subject from the list J JJ J K KK K 49 Checking the Status of E-mail Items that can be checked B C Page 5. Using the Network Delivery Scanner Function Preparation for Delivering 3 4 52 Network Delivery Scanner Screen These screens are shown when using the machine as a network delivery scanner. Main display When a destination is selected 1. 3. 4. 5. 6. 7. Delivering Scan Files Delivery Procedure B C D 55 Using a Quick Dial key to select a destination Searching to select a destination by name 56 When selecting a destination from Destination List Searching to select a destination by registration number 57 Searching to select a destination by comment 58 Manual entry of a destination Checking selected destinations G 59 Using a Quick Dial key to select a sender Searching to select a sender by name 60 When selecting a sender from 61 Searching to select a sender by registration number 62 H Manual entry of a subject 63 When selecting a subject from the list I II I J JJ J 64 Checking the Status of Delivery Items that can be checked B C 6. Using the Network TWAIN Scanner Function Preparation for Using the Network TWAIN Scanner Network TWAIN Scanner Screen Scanning Originals A B C 67 D E - -- -Editing and printing scan files Functions of the TWAIN Driver 7. Appendix Relationship between Resolution and File Size When Using as E-mail or Network Delivery Scanner When Using as a Network TWAIN Scanner Max. Number of Addresses Which Can Be Specified ified using the registered ones. Troubleshooting Troubleshooting When the Delivery Function Does Not Work When Scanning Is Not Performed as Expected When an Error Message Appears on the Control Panel Page When an Error Message Appears on the Client Computer Specified group contains some invalid dest. Do you want to select only valid dest.? Updating destination list. Reselect destination(s) or sender's name lat- er. Updating destination list has failed. Try again? Troubleshooting Page Specifications Specifications fication, network traffic, and software, etc.), and original types. 78 INDEX A C D E 79 P R S T Page Copyright 2003