NOTE: You can still page the handset if the ringer is
turned off. If the handset battery is dead, the Paging
feature will not work.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID
features, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting Caller
ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID
Service.

Deleting All CID Records

1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (3 or 4) button to display any Caller ID record.
3. Press and hold the CHAN/DELETE button until unit beeps DELETE
ALL? shows in the display.
4. Press CHAN/DELETE again to erase all records. You will hear a
confirmation tone. The display shows NO CALLS.
NOTE: Press the EXIT/TONE* key to return to the standby
mode.
Memory
Store up to ten 24-digit numbers in memory for quick dialing. This
memory feature is in addition to the 40 Caller ID records that can be
stored in memory.

Storing a Name and Number in Memory

1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEM button.
3. Press a number (0-9) to store the dialed number in that memory
location. If the memory location is occupied, the memory location
and stored name and number appear on the screen.
NOTE:
If the memory location is occupied, the memory
location number and stored name and telephone number
shows in the display. If the memory location is empty,
EMPTY shows in the display.
4. Press the MEM button again. The display shows ENTER NAME.
NOTE: If you don’t want to enter the name, skip step 5.
5. Use the handset number keypad to enter a name (up to 15
characters). More than one letter is stored in each of the number
keys. For example, to enter Bill Smith, press the 2 key twice for
the letter B. Press the 4 key 3 times for the letter I. Press the 5 key
3 times for the letter L, and wait for 1 second. Press the 5 key 3
times for the second letter L, and press the 1 key to insert a space
between the first and last name. Press the 7 key 4 times for the
letter S; press the 6 key once for the letter M; press the 4 key 3 times
for the letter I; press the 8 key for the letter T; press the 4 key twice
for the letter H.
NOTE: If you make a mistake press the CHAN/DELETE
button to backspace and erase the wrong character(s)
or number(s).
6. Press the MEM button again to save the name. The display shows
ENTER TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number you want to
store (up to 24 digits).
NOTE: The system treats PAUSES as delays or spaces in
the dialing sequence.
8. Press MEM again to store the number. You will hear a confirmation
tone.

Storing the Last Number Dialed

1. Repeat steps 1 through 6 in Storing a Name and Number in
Memory.
2. Press the REDIAL button.
3. Press the MEM button to store the number. You will hear a
confirmation tone.
To replace an old number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and Number in
Memory.
2. Press the REDIAL button.
3. Press the MEM button, and REPLACE MEMO? shows in the display.
4. Press the MEM button again to replace the old number with the
new number. You will hear a confirmation tone.

Inserting a Pause in the Dialing Sequence

Press and hold the PAUSE# button for two seconds to insert a delay in
the dialing sequence of a stored telephone number. A pause is needed
to wait for a dial tone (for example after you dial 9 for an outside
line, or to wait for a computer access tone). A pause shows on the
display as a P . Each pause counts as 1 digit in the dialing sequence.
If you need a longer pause, press and hold the PAUSE# button for two
seconds, release and repeat.

Changing a Stored Number

1. Repeat steps 1 through 7 in Storing a Name and Number in
Memory. REPLACE MEMO? shows in the display.
2. Press the MEM button to store the number. You will hear a
confirmation tone.

Reviewing and Deleting Stored Numbers

1. Press the MEM button.
2. Use the CID/VOL (3 or 4) button to scroll to the desired memory
location or press the desired memory location (0-9).
3. While the entry is displayed, press the CHAN/DELETE button to
delete the entry. The display shows DELETE?.
4. Press CHAN/DELETE again to confirm. The display shows DELETED.
You will hear a confirmation tone.

Dialing a Stored Number

1. Make sure the phone is ON by pressing the TALK/CALL BACK button.
2. Press the MEM button.
3. Press the number (0-9) for the desired memory location. The
number dials automatically.
-OR-
1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEM button.
3. Use the CID/VOL (3 or 4) button to scroll through the numbers
stored in memory until the desired number is shown.
4. Press TALK/CALL BACK. The number dials automatically.

Chain Dialing from Memory

Use this feature to make calls which require a sequence of numbers,
such as using a calling card for a frequently called long distance
number. You simply dial each part of the number sequence from
memory. The following example shows how you can use chain dialing
to make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON by pressing the TALK/CALL BACK button.
2. Press the MEM button and then press the 7 key.
3. When you hear the access tone, press MEM again and then press
the 8 key.
4. At the next access tone, press MEM and then the 9 key.
TIP: Wait for the access tones before pressing the MEM
button, or your call may not go through.

Turning Off the Alarms

After the wake mode is activated, to turn off the alarm, press the off,
alarm 1, or alarm 2 buttons. The alarm setting is retained and comes
on the next day.
NOTE: If you do not want the alarm to be activated on
the next day press and hold the alarm 1, or alarm 2
button while in standby mode, until ALARM1 (or 2) OFF
shows in the display.

Setting the Snooze Timer

1. Press and release the set button.
2. Press and release the snooze button. SNOOZE TIMER shows in
the display.
3. Press and release the tune + or - button to set the snooze time in
1 minute increments up to 59 minutes or press and hold to scroll
through the snooze time settings quickly. (The default is 9 minutes.)
4. Press the set button to save the snooze setting.

Snooze Timer

After the wake mode is activated, you can silence it by pressing the
snooze button. You may use the snooze feature repeatedly.
NOTE: The alarm icon will blink while snooze mode is
active.

Using the Sleep Timer

Use the sleep timer to play the radio for a desired amount of time
(increments of 15 minutes up to two hours), and then have it shut off
automatically. The default sleep time is 59 minutes.
1. Press the sleep button repeatedly to select the desired sleep
timer setting. Each press of the button will decrease the setting by
15 minutes.
2. The radio turns on automatically and the timer starts after you’ve
selected the desired setting.
NOTE: To review the current sleep timer setting, press
and release the sleep button.
3. To cancel the sleep timer and turn the radio off, press snooze or
audio on/off.
Telephone Operation
NOTE: When the handset has picked up the telephone
line, PHONE IN USE displays on the base unit. Also, if
your house has parallel phone connected to the same
telephone and when the parallel phone is using the
telephone line, LINE IN USE displays on the base unit.

Making a Call

1. Press the TALK/CALL BACK button and dial the desired number.
-OR-
To perform preview dial, dial the number first then press the TALK/
CALL BACK button.
2. To hang up, press the TALK/CALL BACK button or place the handset
in the base cradle.
IMPORTANT: If the power in your home goes out, the
backup battery powers only the base, NOT the phone.

Redial

Press the REDIAL button to quickly dial the last number you called (up
to 32 digits).
If you get a busy signal, and want to keep dialing the number, press
REDIAL to dial the number again.

Receiving a Call

1. To answer a call press the TALK/CALL BACK button on the handset
before you begin speaking.
2. To hang up, press the TALK/CALL BACK button or place the handset
in the base cradle.
NOTE: The radio will automatically mute to allow ring
tone for incoming call or whenever the phone is in use.
If desired, press the audio on/off button to unmute radio
during a call.

Flash

If you subscribe to the combined Call Waiting Caller ID service from
your local telephone company you will receive Caller ID information
(if available) on Call Waiting calls. During a phone call, you will hear
a beep to indicate another call is waiting on the line and Caller ID
information for the waiting call shows on the handset display. To
connect the waiting call, press the FLASH/CALL WAIT/PROGRAM
button on the handset and your original call is put on hold. You may
switch back and forth between the two calls by pressing the FLASH/
CALL WAIT/PROGRAM button.
TIP: Do not use the
TALK/CALL BACK
button to activate
custom calling services such as call waiting, or you’ll
hang up the phone.

Handset Volume

When the TALK/CALL BACK button is depressed to make a call, press
the CID/VOL (3 or 4) on the handset to adjust the volume of the
handset’s earpiece. There are four settings. Press the right arrow to
increase the volume and left arrow to decrease the volume. You will
see the volume setting on the handset display. VOL 4 is the maximum
and VOL 1 is the minimum.

Channel Button

While talking on the phone, you might need to manually change the
channel in order to reduce static caused by applicances, such as baby
monitors, garage door openers, microwave ovens, or other cordless
phones. Press and release the CHAN/DELETE button to move to the
next clear channel.

Temporary Tone

This feature is useful only if you have pulse (rotary) service. Temporary
Tone Dialing enables pulse (rotary) service phone users to access
touchtone services offered by banks, credit card companies, etc. For
example, when you call your bank you may need to enter your bank
account number. Temporarily switching to touchtone mode allows you
to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the EXIT/TONE* button on the
handset to temporarily change from pulse dialing to tone dialing.
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse
(rotary) dialing mode.

Exit

Press the EXIT/TONE* button to cancel any command you initiated.

Ringer Switch

The RINGER switch must be ON for the handset to ring during
incoming calls.

Paging the Handset

This feature helps to locate a misplaced handset.
Press the page button on the base. The handset will beep for about
two minutes or until you press TALK on the handset or press the page
button on the base.
Changing the Handset Battery
CAUTION: To reduce the risk of fire or personal
injury, use only the Thomson Inc. approved
Nickel-metal Hydride battery model 5-2705 that is
compatible with this unit.
1. Make sure the telephone is OFF (not in TALK mode) before you
replace battery.
2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery
compartment and remove the battery pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside
the battery compartment.
5. Put the battery compartment door back on.
6. Place handset in the base to charge. Allow the handset battery
to properly charge (for 16 hours) prior to first use or when you
install a new battery pack. If you do not properly charge the
phone, battery performance will be compromised.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Like other batteries
of this type, toxic materials could be released which can cause
injury.
• To reduce the risk of fire or personal injury, use only the
Nickel-
metal Hydride
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.

Caller ID Solutions

No Display
• The battery must be fully charged. Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet.
Disconnect the unit from the wall and plug it in again.
• You must be subscribed to Caller ID service from your local telephone company
in order to receive Caller ID records.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates
either the presence of noise on the line, or that an invalid message has been sent
from the telephone company.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth and never use a strong cleaning agent or abrasive powder
because this will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
Service
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at 1-800-448-0329. If the equipment is causing
harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by Thomson Inc. could
void the user’s authority to operate this product. For instructions on how to obtain
service, refer to the warranty included in this guide or call customer service at
1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit
is under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing
materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
• Insure your shipment for loss or damage. Thomson Inc accepts no liability in
case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this product.
All other warranties, express or implied (including all implied warranties of
merchantability or fitness for a particular purpose) are hereby disclaimed.
No verbal or written information given by Thomson Inc., its agents, or
employees shall create a guaranty or in any way increase the scope of this
warranty.
• Repair or replacement as provided under this warranty is the exclusive
remedy of the consumer. Thomson Inc. shall not be liable for incidental or
consequential damages resulting from the use of this product or arising
out of any breach of any express or implied warranty on this product. This
disclaimer of warranties and limited warranty are governed by the laws of
the state of Indiana. Except to the extent prohibited by applicable law, any
implied warranty of merchantability or fitness for a particular purpose on
this product is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Time Date Number of calls
Caller ID name
Caller ID phone number
Accessory Information
To place order, have your Visa, MasterCard, or Discover Card ready and call
toll-free 1-800-338-0376. A shipping and handling fee will be charged upon
ordering. We are required by law to collect appropriate sales tax for each
individual state, country, and locality to which the merchandise is being
sent. Items are subject to availability.
DESCRIPTION CATALOG NO.
Replacement Handset Battery Pack 5-2705
AC Power Adaptor 5-2769
This unit receives and displays information transmitted by your local
phone company. This information can include the phone number,
date, and time; or the name, phone number, date, and time.

Call Waiting Caller ID

Provided you subscribe to Call Waiting Caller ID service from your
phone company; if you receive an incoming call and you are already
on the phone, a beep indicates the presence of a Call Waiting call
on the line. Only the handset that is in use at the time of the call will
display and store the Call Waiting Caller ID information.
• When you hear the call waiting beep in the handset receiver, press
the FLASH/CALL WAIT/PROGRAM button to put the current call
on hold and answer the incoming call.
Press
FLASH/CALL WAIT/
PROGRAM
again to return to the original call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted
between the first and second ring. The Caller ID information appears
on the display while the phone rings, giving you a chance to monitor
the information and decide whether or not to answer the call.

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID
memory stores the data for the 40 most recent calls you received so
you can see who called while you were unavailable. When the 41st
call is received, the oldest Caller ID record (1st call) is automatically
deleted.
You may review the stored information at any time. Calls received
since your last review show as NEW in the display. Calls that have not
been previously reviewed but were received from the same number
more than once show as REPT in the display.

Reviewing Caller ID Records

As calls are received and stored, the display is updated to let you know
how many calls have been received.
• Make sure the phone is OFF (not in TALK mode).
• Press the CID/VOL (3) button to scroll through the call records from
the most recent to the oldest.
• Press the CID/VOL (4) button to scroll through the call records from
the oldest to the newest.

Dialing a Caller ID Number

1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (3 or 4) button to display the desired Caller ID
record.
3. Press the TALK/CALL BACK button to dial the number.
NOTE: Depending on (a) how the incoming caller’s phone
number is formatted when it is received, and (b) whether
or not you previously pre-programmed your local area
code into the set up menu, you may need to adjust the
format of the incoming caller’s stored phone number
before making the call, press the FORMAT button to
adjust the number, and try again.
Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1” 1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits 3-digit area code + 317-888-8888
7-digit telephone number.
Seven digits 7-digit telephone number. 888-8888

Storing CID Records in Internal Memory

You may also store CID information in the phone’s internal memory.
NOTE:
It is important that you format CID records
correctly BEFORE storing in internal memory as you
cannot reformat CID records stored in memory.
1. Make sure the phone is OFF (not in talk mode).
2. Press the CID/VOL (3 or 4) button until the desired Caller ID record
is displayed.
3. Press the MEM button.
4. Press a number (0-9) to store the number in that memory location.
You will hear a confirmation tone. Example, press the number 1 key
to store the record in memory location 1.
NOTE: If the memory location is occupied, REPLACE
MEMO? is displayed, and you must confirm replacement
by pressing the MEM button.
NOTE: Press the EXIT/TONE* button once to keep the
previous setting (making no changes) and return to the
menu.
NOTE: If the selected CID record contains any information
that is non-numeric, the unit will not allow this record to
transfer to the internal user memory. The handset will
display UNABLE TO STORE.

To Replace a Stored CID Record

1. Repeat steps 1 through 4 in Storing CID Records in Internal Memory.
After you enter the memory location, REPLACE MEMO? shows in
the display.
2. Press the MEM button again, and the new Caller ID record replaces
the old memory in that location. You will hear a confirmation tone.

Deleting a CID Record

1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (3 or 4) button to display the CID record you
want to delete.
3. Press CHAN/DELETE. The display shows DELETE CALL ID?.
4. Press CHAN/DELETE again to erase the record and the next Caller
ID record shows in the display. You will hear a confirmation tone.
NOTE: Press the EXIT/TONE* key to return to the standby
mode.
Display and Caller ID Messages
The following indicators show the status of a message or of the unit.
BLOCKED CALL The person is calling from a number that has been
blocked from transmission.
BLOCKED NAME The persons name is blocked from transmission.
BLOCKED NUMBER The person is calling from a number that has been
blocked from transmission.
CALL WAITING Indicates a call is waiting on the line.
DELETE ALL? Prompt asking if you want to erase all Caller ID
records.
DELETE CALL ID? Prompt asking if you want to erase a Caller ID record.
DELETED Prompt confirming the Caller ID record is erased.
EMPTY Indicates a memory location is vacant.
END OF LIST Indicates that there is no additional information in
Caller ID memory.
ENTER NAME Prompt telling you to enter the name for one of the 10
memory locations.
ENTER TEL NUMBR Prompt telling you to enter the telephone
number for
one of the 10 memory locations.
INCOMPLETE DATA Caller information has been interrupted during
transmission or the phone line is excessively noisy.
LOW BATTERY Indicates the battery pack needs charged.
NEW Indicates call or calls have not been reviewed.
NO CALLS Indicates no calls have been received.
NO DATA No Caller ID information was received.
PAGING The PAGE button has been pressed on the base.
PRESS TALK KEY Indicates the CID number is a Direct Dial Number
(DDN) and cannot be formatted.
REPT Repeat call message. Indicates that a new call from
the same number was received more than once.
UNKNOWN NAME/ The incoming call is from an area not
CALLER/NUMBER serviced by Caller ID or the information
was not sent.

Handset Sound Signals

Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps (several times) Page signal
Single beep every 7 seconds Low battery warning
Troubleshooting Guide

Cordless Phone Solutions

No dial tone
• Check installation:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base unit and the wall
phone jack.
• Connect another phone to the same modular jack; if the second phone doesn’t
work, the problem might be with your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the
charge/in use indicator come on? The battery may need to be charged.
• Place the handset in the base for at least 20 seconds.
Handset does not ring
• Make sure the RINGER switch on the handset is turned ON.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try unplugging some phones.
• Check for a dial tone.
You experience static, noise, or fading in and out
• Change channels.
• Move closer to base. The handset might be out of range.
• Relocate the base. Make sure base is not plugged into an electrical outlet with
another household appliance.
• Charge the battery.
Unit beeps
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.
• Clean the charging contacts on handset and base with a soft cloth.
• See solutions for “No dial tone.”
• Replace the battery.
Memory Dialing doesn’t work
• Make sure you programmed the memory location keys correctly.
• Did you follow proper dialing sequence?
Phone dials in pulse with tone service
• Make sure phone is in tone dialing mode.
Phone won’t dial out with pulse service
• Make sure phone is in pulse dialing mode.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.