Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions
CustomerService
Before you call for service…
Problem |
| Possible Causes | What To Do |
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Cube dispenser does not |
| Icemaker turned off or | • Turn on icemaker or water supply. |
work (on some models) |
| water supply turned off. |
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| Ice cubes are frozen to | • Remove cubes and move the feeler arm to the |
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| icemaker feeler arm. | ON (down) position. |
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| Irregular ice clumps in | • Break up with fingertip pressure and discard |
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| storage container. | remaining clumps. |
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| •Freezer may be too warm. Adjust the freezer control |
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| to a colder setting, one position at a time, until |
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| clumps do not form. |
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Water has poor taste/odor |
| Water dispenser has not been | •Dispense water until all water in system is replenished. |
(on some models) |
| used for a long time. |
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Water dispenser does |
| Water supply line turned | • See Installing the water line. |
not work (on some models) |
| off or not connected. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Air may be trapped in the | •Press the dispenser pad for at least two minutes. |
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| water system. |
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Water is not dispensed |
| Water in reservoir is | •Call for service. |
but icemaker is working |
| frozen. |
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(on some models) |
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No water or ice cube |
| Supply line or shutoff | • Call a plumber. |
production |
| valve is clogged. |
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(on some models) |
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| Water filter clogged. | •Replace filter cartridge or remove filter and install plug. | |
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Refrigerator has odor |
| Foods transmitting | • Foods with strong odors should be tightly wrapped. |
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| odor to refrigerator. | • Keep an open box of baking soda in the refrigerator; |
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| replace every three months. |
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| Interior needs cleaning. | •See Care and cleaning. |
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Moisture forms on |
| Not unusual during | •Wipe surface dry. |
outside of refrigerator |
| periods of high humidity. |
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Moisture collects inside |
| Too frequent or too |
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(in humid weather, air |
| long door openings. |
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carries moisture into |
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refrigerator when doors |
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are opened) |
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Interior light does |
| No power at outlet. | • Replace fuse or reset the breaker. |
not work |
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| Light bulb burned out. | •See Replacing the light bulbs. | |
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Water on kitchen floor or |
| Drain in the bottom of | • See Care and cleaning. |
on bottom of freezer |
| the freezer clogged. |
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| Cubes jammed in chute. | •Poke ice through with a wooden spoon. |
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Door not closing |
| Door gasket on hinge side | •Apply petroleum jelly on face of gasket. |
properly |
| sticking or folding over. |
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Small or hollow cubes |
| Water filter clogged. | • Replace filter cartridge with new cartridge or with plug. |
(on some models) |
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Water spurting from |
| • Run water from the dispenser for 1 minute (about a | |
dispenser (on some |
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| half gallon). |
models) |
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20
