Problem

 

Possible Causes

What To Do

 

 

 

 

Cube dispenser does

 

Icemaker turned off or

• Turn on icemaker or water supply.

not work

 

water supply turned off.

 

 

 

 

 

 

 

Ice cubes are frozen to

• Remove cubes and move the feeler arm to the

 

 

icemaker feeler arm.

ON (down) position.

 

 

 

 

 

 

Irregular ice clumps in

• Break up with fingertip pressure and discard

 

 

storage container.

remaining clumps.

 

 

 

• Freezer may be too warm. Adjust the freezer control

 

 

 

to a colder setting, one position at a time, until

 

 

 

clumps do not form.

 

 

 

 

Water has poor taste/odor

 

Water dispenser has not been

• Dispense water until all water in system is replenished.

 

 

used for a long time.

 

 

 

 

 

Water dispenser does

 

Water supply line turned

• See Installing the water line.

not work

 

off or not connected.

 

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

Air may be trapped in the

• Press the dispenser pad for at least two minutes.

 

 

water system.

 

 

 

 

 

Water spurting from

 

Newly-installed filter cartridge.

• Run water from the dispenser for 1 minute (about a

dispenser

 

 

half gallon).

 

 

 

 

Water is not dispensed

 

Water in reservoir is

• Call for service.

but icemaker is working

 

frozen.

 

 

 

 

 

No water or ice cube

 

Supply line or shutoff

• Call a plumber.

production

 

valve is clogged.

 

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

Refrigerator has odor

 

Foods transmitting

• Foods with strong odors should be tightly wrapped.

 

 

odor to refrigerator.

• Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

 

 

 

 

Interior needs cleaning.

• See Care and cleaning.

 

 

 

 

Moisture forms on

 

Not unusual during

• Wipe surface dry.

outside of refrigerator

 

periods of high humidity.

 

 

 

 

 

Moisture collects inside

 

Too frequent or too

 

(in humid weather, air

 

long door openings.

 

carries moisture into

 

 

 

refrigerator when doors

 

 

 

are opened)

 

 

 

 

 

 

 

Interior light does

 

No power at outlet.

• Replace fuse or reset the breaker.

not work

 

 

 

 

 

 

 

 

 

Light bulb burned out.

• See Replacing the light bulbs.

 

 

 

 

Water on kitchen floor or

 

Cubes jammed in chute.

• Poke ice through with a wooden spoon.

on bottom of freezer

 

 

 

 

 

 

 

No panel touch pad

 

If interior light is not on,

• Make sure refrigerator is securely plugged in at

response

 

refrigerator may not be

wall outlet.

 

 

plugged in at wall outlet.

 

 

 

 

 

 

 

Tripped circuit breaker

• Replace fuse or reset the breaker.

 

 

or burned-out fuse.

 

 

 

 

 

Door not closing properly

 

The doors are designed to stay

 

or only partially closing

 

open partway for ease of

31

 

 

loading food.

Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips

Customer Service

Page 30 Page 32
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Image 31
GE 162D9617P005 Cube dispenser does, Not work, Water dispenser does, Water spurting from, Dispenser, No water or ice cube
Page 30 Page 32

162D9617P005 specifications

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