GEAppliances.com

Problem

Possible Causes

What To Do

Spots and filming

Extremely hard water

Use Cascade Crystal Clear® rinse agents to remove spots and prevent

on glasses and

Low inlet water temperature

 

new film buildup.

flatware

Make sure water temperature is at least 120°F.

Overloading the dishwasher

 

Load dishwasher as shown in the Loading Place Settings section.

 

Improper loading

 

Make sure detergent is fresh.

 

Old or damp powder detergent

 

If water is extremely hard, a softener may be required.

 

Rinse agent dispenser empty

 

 

 

Too little detergent

 

 

Cloudiness on

Combination of soft water and

This is called etching and is permanent. To prevent this from happening,

glassware

too much detergent

 

use less detergent if you have soft water. Wash glassware in the shortest

 

 

 

cycle that will get them clean. See pages 11, 12 and 13.

 

Water temperature entering

This could be etching. Lower the water heater temperature.

 

the dishwasherexceeds 150°F

 

 

Suds in the tub

Correct detergent

Use only automatic dishwasher detergents to avoid sudsing.

 

wasn’t used

 

Cascade® Automatic Dishwashing Detergents have been approved

 

 

 

for use in all GE dishwashers.

 

 

To remove suds from the tub, open the dishwasher and let

 

 

 

suds dissipate. Close and latch the dishwasher door. Pump out water

 

 

 

by touching the START/RESET pad once; then 30 seconds later,

 

Rinse agent was spilled

touch the START/RESET pad again. Repeat if necessary.

 

Always wipe up rinse agent spills immediately.

Detergent left in

Dishes are blocking the

Reposition the dishes, so the water from the lower spray arm can

dispenser cups

detergent cup

 

flush the detergent cup. See pages 15 and 16.

Water in the

Cap not tightened after filling

Use a turkey baster to remove as much water as possible from the

SmartDispense

the dispenser

 

SmartDispensedispenser and refill it as normal. Be sure to tighten the

dispenser

 

 

cap fully to prevent water from entering the dispenser.

Black or gray

Aluminum utensils have

Remove marks with a mild, abrasive cleaner.

marks on dishes

rubbed against dishes

 

 

Dishes don’t dry

Low inlet water temperature

Make sure inlet water temperature is at least 120°F.

 

 

Select HEATED DRY.

 

 

Use PRE-WASH or ADDED HEAT options.

 

 

Select a higher cycle, such as ANTI-BACTERIALor COOKWARE.

 

Rinse agent dispenser is empty

Check the rinse agent dispenser and fill as required.

Stained tub interior

Some tomato-based foods can

Use of the RINSE AND HOLD cycle after adding the dish to the load

 

causereddish stains

 

can decrease the level of staining.

 

Tea or coffee stains

Remove the stain by hand, using a solution of 1/2 cup bleach

 

 

 

and 3 cups warm water.

 

 

 

WARNING

 

 

 

Before cleaning interior, wait at least 20 minutes after a cycle for the

 

 

 

heating elements to cool down. Failure to do so can result in burns.

 

 

 

ADVERTENCIA

 

 

 

Antes de limpiar el interior, espere por lo menos 20 minutos después

 

 

 

de un ciclo para que los elementos calentadores se enfríen. No hacerlo

 

 

 

puede provocar quemaduras.

 

An overall yellow or brown film can •

A special filter in the water supply line is the only way to correct

 

be caused by iron deposits in water this problem. Contact a water softener company.

 

White film on inside surface—

GE recommends Cascade Crystal Clear® to help prevent hard water

 

hard water minerals

 

mineral deposits from forming.

 

 

Run dishwasher with citric acid to remove mineral deposits. Citric

 

 

 

acid (Part number: WD35X151) can be ordered through GE Parts.

See back cover for ordering information.

19

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Page 19
Image 19
GE 165D4700P389 49-55065 07-09 JR Spots and filming Extremely hard water, On glasses, New film buildup, Improper loading

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