TROUBLESHOOTING GUIDE

Problem

Solution

No dial tone/won’t dial out

• Check phone line connection and

 

handset cord connection.

 

• Check hook switch to make sure it

 

pops up.

 

• Make sure TONE/PULSE switch is in

 

correct position.

 

 

Phone doesn’t ring

• Adjust the RINGER VOLUME level.

 

• Could have too many phones

 

on one line. (See FCC registra-

 

tion information regarding REN)

 

 

Volume is low

• Check the VOLUME setting. Turn up if

 

necessary.

 

 

Memory dialing problems

• Make sure you entered numbers

 

correctly. Review memory dialing

 

section.

 

 

Unit doesn’t answer calls

• Make sure that the ANSWER ON/OFF

 

button is on.

 

• Make sure unit is connected to a

 

working AC outlet.

 

 

Unit answers after 10 rings

• Tape is full or jammed, or

 

ANSWER ON/OFF button is off.

 

 

Unit answers after two rings

• There are new or saved messages.

 

Play messages and do not save them

 

to restore the unit to answer on the

 

fifth ring.

 

 

Unit does not respond to any buttons

Unplug unit and wait at least one minute. Then, restore power.

15

Page 15
Image 15
GE 343A6610-0001, 2-9824 warranty Troubleshooting Guide, Fifth ring