Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Sounds you might hear	Running water from the unit	• This is normal.
	to a drain.

Water has air bubbles	Air in system after installation.	• Will go away after water runs for a while.
and is cloudy

Amber “FILTER” light	Six months or 900 gallons	• Replace the prefilter, postfilter, and batteries in the
on the faucet base	of product water usage has	electronics box.
is flashing	occurred.

Amber “RO” light flashing.	Low usage of the Reverse	• Open the RO water faucet and allow the system to drain.
NOTE: Disregard initial or	Osmosis product water	Close the RO water faucet and allow the system to
occasional short periods		regenerate the water supply.
of this flashing light.
	The Reverse Osmosis	• Replace the Reverse Osmosis cartridge, flow control
	cartridge is no longer	and screen.
	removing the required amount
	of Total Dissolved Solids.

	Water supply to the Reverse	• Increase water pressure, precondition the water,
	Osmosis system not within	etc., as needed to conform before doing maintenance
	specifications.	on the Reverse Osmosis system.

Indicator lights on faucet	Faucet base leadwire not	• Connect.
base not working	connected to electronics
	box leadwire.

	Battery pack not connected	• Connect.
	to electronics box.

	Batteries installed	• Make sure batteries are installed correctly.
	incorrectly.

	Batteries are weak.	• Replace batteries.

	Leadwires damaged.	• Inspect and repair as needed.

Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

215c1002p004-4 specifications

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GE 215c1002p004-4 owner manual Before you call for service…, Problem Possible Causes What To Do

Models: 215c1002p004-4