GE 215c1002p004-4 Chlorine taste and/or, Odor in the Reverse, Osmosis product water, Water slowly

Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

Problem	Possible Causes	What To Do
Chlorine taste and/or	The ppm of chlorine in your	• If the water supply contains more than 2.0 ppm of chlorine,
odor in the Reverse	water supply exceeds maximum	additional filtering of the water supply to the Reverse
Osmosis product water	limits and has destroyed the	Osmosis is needed. Correct this condition before doing
	Reverse Osmosis membrane.	maintenance on the Reverse Osmosis system.
	The prefilter is no longer	• Replace the Reverse Osmosis membrane cartridge,
	removing chlorine from	control, screen, prefilter, postfilter and batteries in the
	the water supply.	electronics box.
Other taste and/or odor	High quality product water	• This is normal.
	may have a different taste
	than what you’re used to.
	Low water usage	• Completely drain system and allow to refill.
	Contamination in product	• Use sanitizing procedures.
	water storage.
	Prefilter and postfilter	• Replace the prefilter and postfilter.
	need to be changed.
Water leaking from	Drain side of faucet air gap	• Inspect and eliminate restriction or plug. It is important
faucet air gap hole	(3/8″ tubing) plugged, restricted	that there are no dips, loops or low spots in the drain line
	or incorrectly connected to the	from the faucet air gap to the drain pipe. Refer to
	drain point.	Installation Instructions for proper drain connection. If
		drain line adapter was used as the drain point, periodic
		inspection/cleaning is recommended.
System makes product	This is normal.	• Water flow rate will be lower than your regular faucet.
water slowly
	Water supply to the Reverse	• Increase water pressure, precondition the water, etc., as
	Osmosis system not within	needed to conform before doing maintenance on the
	specifications.	Reverse Osmosis system.
	Prefilter cartridge plugged	• Replace the prefilter. If rate does not increase, replace the
	with sediments and/or the	postfilter, Reverse Osmosis cartridge, flow control, screen
	Reverse Osmosis cartridge	and batteries in the electronics box.
	plugged with sediments.

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