GE 23, 25 Before you call for service

Consumer Support Troubleshooting Tips Operating Instructions Safety InstructionsInstallation Instructions
Before you call for service…
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Problem Possible Causes What To Do
No water or ice cube Supply line or shutoff •Call a plumber.
production valve is clogged.
Water filter clogged. •Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED.•Press and hold the LOCK CONTROL pad for 3 seconds.
CUBEDICE was selected Last setting was •A few cubes were left in the crusher from the previous
but CRUSHEDICE CRUSHED ICE. setting. This is normal.
was dispensed
(on some models)
Refrigerator has odor Foods transmitting •Foods with strong odors should be tightly wrapped.
odor to refrigerator. •Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. •See Care and cleaning.
Moisture forms on Not unusual during •Wipe surface dry.
outside of refrigerator periods of high humidity.
Moisture collects inside Too frequent or too
(in humid weather, air long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does No power at outlet. •Replace fuse or reset the breaker.
not work Light bulb burned out. •See Replacing the light bulbs.
Water on kitchen floor or Cubes jammed in chute. •Poke ice through with a wooden spoon.
on bottom of freezer
Hot air from bottom Normal air flow cooling
of refrigerator motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings
are sensitive and will
discolor at these normal
and safe temperatures.
Refrigerator never Adaptive defrost keeps •This is normal. The refrigerator will cycle off after the
shuts off but the compressor running during door remains closed for 2 hours.
temperatures are OK door openings.
Refrigerator is beeping Door is open. •Close door.
Door not closing properly Door gasket on hinge side •Apply paraffin wax to the face of the gasket.
sticking or folding over.
A door bin is hitting a shelf •Move the door bin up one position.
inside the refrigerator.