TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide before seeking service.
Problem | Solution |
No dial tone | • Check installation: |
| — Is the base power cord connected to a working outlet? |
| — Is TALK light on? |
| — Is the telephone line cord connected to the base unit and |
| the wall jack? |
| • Disconnect the base from the wall jack and connect another |
| phone to the same jack. If there is no dial tone in the second |
| phone, the problem might be your wiring or local service. |
| • Is the handset out of range of the base? |
| • Make sure the battery is properly charged (8 hours). |
| • Is the battery pack installed correctly? See page 6. |
| • Did the handset beep when you pressed theTALK button? |
| Did theTALK light come on?The battery may need to be |
| charged. |
| • Place handset in base for 10 seconds to reset the phone. |
| • If the phone still does not work, disconnect the power cord |
| and remove the battery pack. Then reconnect the power cord |
| and reinstall the battery pack. Place handset in the base for |
| 10 seconds to allow it to reinitialize. |
|
|
Dial tone is OK, but | • Make sure the TONE/PULSE switch on the base is set |
can’t dial out | correctly (see pp. |
| • Make sure you have a dial tone. |
|
|
Handset does not ring | • Make sure the RINGER OFF/ LO/HI switch on the handset is |
| turned to ON. |
| • You may have too many extension phones on your line.Try |
| unplugging some phones. |
| • See solutions for “No dial tone.” |
|
|
Cannot hear phone | • Set the volume to HIGH by pressing the handset volume |
conversation | button once. |
|
|
You experience static, | • Change channels. |
noise, or fading in | • Is handset out of range? Move closer to the base. |
and out | • Does the base need to be relocated? |
| • Charge battery. |
| • Make sure base is not plugged into an outlet with another |
| household appliance. |
|
|
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