Problem

Possible Causes

What To Do

 

 

 

Safety

Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

is first plugged in.

cool down.

Often occurs when large

This is normal.

amounts of food are

 

placed in refrigerator.

 

 

 

Door left open.

Check to see if package is holding door open.

 

 

Hot weather or frequent

This is normal.

door openings.

 

 

 

Temperature controls

See About the controls.

set at the coldest setting.

 

 

 

Grille and condenser

See Care and cleaning.

need cleaning.

 

Instructions Operating

Fresh food or freezer

Temperature control not set

See About the controls.

compartment too warm

cold enough.

 

 

 

 

 

Warm weather or frequent

Set the temperature control one step colder.

 

door openings.

See About the controls.

 

Door left open.

Check to see if package is holding door open.

 

 

 

Frost or ice crystals

Door left open.

Check to see if package is holding door open.

on frozen food

 

 

Too frequent or too long

 

(frost within package

 

door openings.

 

is normal)

 

 

 

 

 

 

Divider between fresh

Automatic energy saver

This helps prevent condensation on the outside.

food and freezer

system circulates warm

 

compartments

liquid around front edge

 

feels warm

of freezer compartment.

 

 

 

 

Automatic icemaker

Icemaker feeler arm in

Move the feeler arm to the ON (down) position.

does not work

the STOP (up) position.

Cubes may have fused to the side of the mold. Move

(on some models)

 

 

the feeler arm to the STOP (up) position then remove

 

 

 

 

these cubes.

 

 

 

 

Water supply turned off or

See Installing the water line.

 

not connected.

 

 

Freezer compartment

Wait 24 hours for the refrigerator to completely

 

too warm.

cool down.

 

Piled up cubes in the storage

Level cubes by hand.

 

bin cause the icemaker

 

 

to shut off.

 

 

 

 

Ice cubes have

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

odor/taste

 

 

Food transmitting odor/taste

Wrap foods well.

 

 

to ice cubes.

 

 

 

 

 

Interior of refrigerator

See Care and cleaning.

 

needs cleaning.

 

 

 

 

Small or hollow cubes

Water filter clogged.

Replace filter cartridge with new cartridge or with plug.

 

 

 

Slow ice cube freezing

Door left open.

Check to see if package is holding door open.

 

 

 

 

Temperature control not set

See About the controls.

 

cold enough.

 

 

 

 

Door not closing

Door gasket on hinge side

Apply petroleum jelly on face of gasket.

properly

sticking or folding over.

 

 

 

 

Orange glow in

Defrost heater is on.

This is normal.

the freezer

 

19

 

 

Instructions Installation Instructions Troubleshooting Tips

Customer Service

Page 19
Image 19
GE 162D7744P009 Fresh food or freezer, Compartment too warm, Frost or ice crystals, On frozen food, Frost within package

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