GE 49-60080 7-00 JR Before you call for service…, CustomerService, Problem, Possible Causes

Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions

CustomerService

Before you call for service…

Problem	Possible Causes	What To Do
Cube dispenser does not	Icemaker turned off or	• Turn on icemaker or water supply.
work (on some models)	water supply turned off.
	Ice cubes are frozen to	• Remove cubes and move the feeler arm to the
	icemaker feeler arm.	ON (down) position.
	Irregular ice clumps in	• Break up with fingertip pressure and discard
	storage container.	remaining clumps.
		•Freezer may be too warm. Adjust the freezer control
		to a colder setting, one position at a time, until clumps
		do not form.
Water has poor taste/odor	Water dispenser has not been	•Dispense water until all water in system is replenished.
(on some models)	used for a long time.
Water in first glass is	Normal when refrigerator	• Wait 24 hours for the refrigerator to completely
warm (on some models)	is first installed.	cool down.
	Water dispenser has not been	• Dispense water until all water in system is replenished.
	used for a long time.
	Water system has been drained. •Allow several hours for replenished supply to chill.
Water dispenser does	Water supply line turned	• See Installing the water line.
not work (on some models)	off or not connected.
	Water filter clogged.	• Replace filter cartridge or remove filter and install plug.
	Air may be trapped in the	•Press the dispenser pad for at least two minutes.
	water system.
Water spurting from	Newly-installed filter cartridge.	•Run water from the dispenser for 2 minutes (about
dispenser		one gallon).
Water is not dispensed	Water in reservoir is	•Call for service.
but icemaker is working	frozen.
No water or ice cube	Supply line or shutoff	• Call a plumber.
production	valve is clogged.
	Water filter clogged.	•Replace filter cartridge or remove filter and install plug.
Refrigerator has odor	Foods transmitting	• Foods with strong odors should be tightly wrapped.
	odor to refrigerator.	• Keep an open box of baking soda in the refrigerator;
		replace every three months.
	Interior needs cleaning.	• See Care and cleaning.
	Defrost water drainage	•See Care and cleaning.
	system needs cleaning.
Moisture forms on	Not unusual during	•Wipe surface dry.
outside of refrigerator	periods of high humidity.
Moisture collects inside	Too frequent or too
(in humid weather, air	long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does	No power at outlet.	• Replace fuse or reset the breaker.
not work
	Light bulb burned out.	•See Replacing the light bulbs.
Water on kitchen floor or	Drain in the bottom of	• See Care and cleaning.
on bottom of freezer	the freezer clogged.
20	Cubes jammed in chute.	•Poke ice through with a wooden spoon.