GE 49-60637, 200D8074P043 manual Before you call for service…, Problem, Possible Causes, What To Do

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem	Possible Causes	What To Do
Orange glow in	Defrost heater is on.	•This is normal.
the freezer
Refrigerator has odor	Foods transmitting odor	•Foods with strong odors should be tightly wrapped.
	to refrigerator.	•Keep an open box of baking soda in the refrigerator;
		replace every three months.
	Interior needs cleaning.	• See Care and cleaning.
Door not closing properly	Door gasket on hinge side	•Apply paraffin wax to the face of the gasket.
	sticking or folding over.
	A door bin is hitting a shelf	• Move the door bin up one position.
	inside the refrigerator.
Moisture forms on	Not unusual during periods	•Wipe surface dry.
outside of refrigerator	of high humidity.
Moisture collects inside	Too frequent or too long	•This is normal for the beverage center.
(in humid weather, air	door openings.
carries moisture into
	Due to the higher humidity in the	•This is normal and may come and go as different food
refrigerator when doors
	refrigerator, you may on occasion	loads and environmental conditions change. Wipe dry
are opened)
	experience fog or small amounts	with a paper towel if desired.
	of moisture in the refrigerator
	compartment.
Interior light does	No power at outlet.	• Replace fuse or reset the breaker.
not work
	Light bulb burned out.	•See Replacing the light bulbs.
Water on kitchen floor or	Cubes jammed in chute.	• Poke ice through with a wooden spoon.
on bottom of freezer
Hot air from bottom	Normal air flow cooling motor.
of refrigerator	In the refrigeration process, it is
	normal that heat be expelled in the
	area under the refrigerator. Some
	floor coverings are sensitive and
	will discolor at these normal and
	safe temperatures.
Refrigerator never	Adaptive defrost keeps	• This is normal. The refrigerator will cycle off after the
shuts off but the	compressor running during	door remains closed for 2 hours.
temperatures are OK	door openings.
Refrigerator beeping	Door open.	• Close door.
Food isn’t thawing/chilling	Packaging.	• Increase time or re-package in plastic.
	Wrong weight selected.	• Select a larger weight.
	Item with high fat content.	• Select a larger weight.
	Not using Chill/Thaw tray.	• Place items on tray and allow space in between items for
		better airflow.
Actual temperature not	Unit just plugged in.	• Allow 24 hours for system to stabilize.
equal to Set temperature
	Door open for too long.	• Allow 24 hours for system to stabilize.
	Warm food added to refrigerator.	• Allow 24 hours for system to stabilize.
	Defrost cycle is in process.	• Allow 24 hours for system to stabilize.
Select Temp or Beverage	Refrigerator compartment	• This is normal. In order to minimize energy usage, the
Center feature is not	temperature control is set	Select Temp and Beverage Center features are disabled
working	at warmest setting.	when the refrigerator temperature control is set at the
		warmest setting.
	Beverage Center feature	• Press Beverage Center pad to restart.
38	turns off after six months
	of continuous operation.