GE 600 - 1500 VA manual Troubleshooting, Problem Possible Cause Solution

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GE Digital Energy

7 - Troubleshooting

Whenever a malfunction occurs, first check external factors (e.g connections, temperature, humidity or load) to determine whether the problem is caused by the unit itself or by its environment. Subsequently check the thermal circuit breaker: it may be tripped. If so: reset it (see 4, fig.1) and be sure that the UPS is not overloaded.

The following chart is a simple troubleshooting checklist only. If the suggested solution does not succeed, or if the information is insufficient to solve the problem, please contact your dealer or consult www.gedigitalenergy.com.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Thermal Circuit Breaker (TCB)	UPS overload	Reduce load, reset TCB
tripped		(4, fig. 1)
	System failure	Contact your dealer or consult
		www. gedigitalenergy.com.
LED 'on bypass' blinks	Most probably an overload	See 3.3.7, reduce the load
	Overtemperature	See 3.3.8
		Allow the UPS to cool down
UPS will not switch on (without	Line cord not connected	Read 2.2
using 'battery start')		Connect line cord
and the output has been off for
	Dead wall socket outlet, or	Contact qualified electrician
a few secs. (see also 3.2.5)
	mains voltage out of limits
	UPS overtemperature	See 3.3.8
		Allow UPS to cool down
	Tripped Thermal Circuit Breaker	See above
UPS will not switch on after	Batteries have been discharged	Contact your dealer or consult
installation, LED 'on' remains off	too deep during transport and/or	www. gedigitalenergy.com
	storage
UPS switched off automatically	UPS overtemperature	See 3.3.8
		Allow UPS to cool down
	Mains failure, battery	Wait until mains returns
	discharged
	Programmed shutdown in	See 3.3.10
	progress
	UPS received shut down	Wait until mains returns
	command from computer during
	mains failure
	The load is < 5% of the max.	Wait until mains returns
	load and no mains power is
	present.
	(No-load shutdown function is
	active, see 3.2.3)
LED ‘replace battery’	Battery test just after installation	Allow the UPS to recharge the
illuminates, buzzer is silent	or mains failure	batteries
	Battery test shows weak battery	Read 6.2, replace batteries

OPM_NPE_19X_600_1K5_2GB_V030 12 GE DE NetPro 19” 600-1500: User manual 3.0 (GB)