Troubleshooting Tips. | GEAppliances.com |
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Air conditioner |
| The air conditioner | • Make sure the air conditioner plug is pushed completely |
does not start |
| is unplugged. | into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| Power failure. | • If power failure occurs, turn the air conditioner OFF. |
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| When power is restored, wait 3 minutes to restart the |
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| air conditioner to prevent tripping of the compressor |
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| overload. |
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Air conditioner does not |
| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture |
cool as it should |
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| blocking the front of the air conditioner. |
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| The temp control may | • On models with touch pads: In COOL mode, press the |
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| not be set correctly. | DECREASE ▼pad. |
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| • On models with control knobs, turn the temperature |
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| knob to a higher number. |
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| The air filter is dirty. | • Clean the filter at least every 30 days. |
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| See the Operating Instructions section. |
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| The room may have been hot. | • When the air conditioner is first turned on you need to |
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| allow time for the room to cool down. |
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| Cold air is escaping. | • Check for open furnace floor registers and cold air |
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| returns. |
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| • Set the air conditioner’s vent to the closed position. |
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| Cooling coils have iced up. | • See “Air conditioner freezing up” below. |
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Air conditioner |
| Ice blocks the air flow | • On models with control knobs, set the mode control at |
freezing up |
| and stops the air conditioner | HIGH FAN or HIGH COOL with the temp at 1 or 2. |
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| from cooling the room. | • On models with touch pads, set the controls at |
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| HIGH (F3) FAN or HIGH (F3) COOL and set the thermostat |
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| to a higher temperature. |
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The remote control |
| The batteries are inserted | • Check the position of the batteries. They should be |
is not working |
| incorrectly. | inserted in the opposite (+) and |
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| The batteries may be dead. | • Replace the batteries. |
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Water drips outside |
| Excessively hot and | • This is normal. |
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| humid weather. |
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Water drips indoors |
| The air conditioner is not | • For proper water disposal, make sure the air conditioner |
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| tilted to the outside. | slants slightly from the case front to the rear. |
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Water collects in |
| Moisture is removed from | • This is normal for a short period in areas with little |
base pan |
| indoor air and drains into | humidity; normal for a longer period in very humid |
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| rear of a cabinet where a fan | areas. |
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| blows it against the outdoor |
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| condenser coil. |
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TIMER feature not |
| A power outage or interruption | • In the case of a power outage or interruption, the unit |
working properly |
| occurred. | TIMER feature will reset to the original setting. You may |
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| need to set a new time if desired. |
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| 15 |
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