Troubleshooting Tips.

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Troubleshooting Tips

Save time and money! Review the chart below first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

Air conditioner

 

The air conditioner

Make sure the air conditioner plug is pushed completely

does not start

 

is unplugged.

into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

 

 

breaker is tripped.

the fuse or reset the breaker.

 

 

 

 

 

 

Power failure.

If power failure occurs, turn the air conditioner OFF.

 

 

 

When power is restored, wait 3 minutes to restart the

 

 

 

air conditioner to prevent tripping of the compressor

 

 

 

overload.

 

 

 

 

 

 

The current interrupter

Press the RESET button located on the power cord plug.

 

 

device is tripped.

If the RESET button will not stay engaged, discontinue

 

 

 

use of the air conditioner and contact a qualified service

 

 

 

technician.

Air conditioner does not

 

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

cool as it should

 

 

blocking the front of the air conditioner.

 

 

 

 

 

 

The temp control may

On models with touch pads: In COOL mode, press the

 

 

not be set correctly.

DECREASE pad.

 

 

 

On models with control knobs, turn the temperature

 

 

 

knob to a higher number.

 

 

 

 

 

 

The air filter is dirty.

Clean the filter at least every 30 days.

 

 

 

See the Operating Instructions section.

 

 

 

 

 

 

The room may have been hot.

When the air conditioner is first turned on you need to

 

 

 

allow time for the room to cool down.

 

 

 

 

 

 

Cold air is escaping.

Check for open furnace floor registers and cold air

 

 

 

returns.

 

 

 

Set the air conditioner’s vent to the closed position.

 

 

 

 

 

 

Cooling coils have iced up.

See “Air conditioner freezing up” below.

 

 

 

 

Air conditioner

 

Ice blocks the air flow

On models with control knobs, set the mode control at

freezing up

 

and stops the air conditioner

HIGH FAN or HIGH COOL with the temp at 1 or 2.

 

 

from cooling the room.

On models with touch pads, set the controls at

 

 

 

 

 

 

HIGH (F3) FAN or HIGH (F3) COOL and set the thermostat

 

 

 

to a higher temperature.

The remote control

 

The batteries are inserted

Check the position of the batteries. They should be

is not working

 

incorrectly.

inserted in the opposite (+) and (–) direction.

 

 

 

 

 

 

The batteries may be dead.

Replace the batteries.

 

 

 

 

Water drips outside

 

Excessively hot and

This is normal.

 

 

humid weather.

 

Water drips indoors

 

The air conditioner is not

For proper water disposal, make sure the air conditioner

 

 

tilted to the outside.

slants slightly from the case front to the rear.

Water collects in

 

Moisture is removed from

This is normal for a short period in areas with little

base pan

 

indoor air and drains into

humidity; normal for a longer period in very humid

 

 

rear of a cabinet where a fan

areas.

 

 

blows it against the outdoor

 

 

 

condenser coil.

 

TIMER feature not

 

A power outage or interruption

In the case of a power outage or interruption, the unit

working properly

 

occurred.

TIMER feature will reset to the original setting. You may

 

 

 

need to set a new time if desired.

 

 

 

15

 

 

 

Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support

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GE AGQ24, AGV24, AGW24, AGL18, AGL24 installation instructions Troubleshooting Tips, Problem Possible Causes What To Do

AGL24, AGL18, AGW24, AGV24, AGQ24 specifications

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