BEFORE YOU CALL FOR SERVICE…
PROBLEM | POSSIBLE CAUSE |
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FOOD DOES NOT | • Oven control not properly set. See the Broiling section. |
BROIL PROPERLY | • Oven door not closed. |
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| • Improper shelf position being used. See the Broiling section. |
| • Food is being cooked on a hot pan. |
| • Cookware is not suited for broiling. |
| • Aluminum foil used on the broiler pan grid has not been fitted properly |
| and slit as recommended. |
| • Oven bottom not securely seated in position. |
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OVEN WILL NOT | • Oven temperature is too high to set |
| to room temperature and reset the controls. |
| • Oven Set knob not set to CLEAN. |
| • Door latch handle not moved all the way to the right. |
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OVEN DOOR WILL | • Oven must cool below locking temperature. Do not lock the door with |
NOT UNLOCK | door latch except when using |
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OVEN NOT CLEAN AFTER | • Oven controls not set properly. Review Operating the |
CLEAN CYCLE | Oven section. |
| • Heavily soiled oven requires 5 hours and 59 minutes of cleaning time. |
| • Heavy spillovers should be cleaned up before starting clean cycle. |
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OVEN DOOR | • Turn the Oven Set knob to OFF. Allow the oven to cool and |
ACCIDENTALLY LOCKED | then unlatch the door. |
WHILE BAKING |
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STRONG ODOR | • Improper air/gas ratio in oven. Adjust oven burner air shutter. |
| • An odor from the insulation around the oven liner is normal for the first few |
| times oven is used. This is temporary. |
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If you need more help…call, toll free: GE Answer Center® 800.626.2000
consumer information service
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