Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do |
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Ice cubes have |
| Food transmitting odor/taste | • Wrap foods well. |
odor/taste |
| to ice cubes. |
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| Interior of refrigerator | •See Care and cleaning. |
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| needs cleaning. |
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Slow ice cube freezing |
| Door left open. | • Check to see if package is holding door open. |
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| Freezer control not set | • See About the controls. |
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| cold enough. |
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Refrigerator has odor |
| Foods transmitting | • Foods with strong odors should be tightly wrapped. |
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| odor to refrigerator. | • Keep an open box of baking soda in the refrigerator; |
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| replace every three months. |
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| Interior needs cleaning. | • See Care and cleaning. |
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Moisture forms on |
| Not unusual during | • Wipe surface dry and reset the refrigerator control |
outside of refrigerator |
| periods of high humidity. | one setting colder. |
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Moisture collects inside |
| Too frequent or too |
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(in humid weather, air |
| long door openings. |
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carries moisture into |
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refrigerator when doors |
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are opened) |
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Refrigerator or freezer |
| No power at outlet. | •Replace fuse or reset the breaker. |
compartment light does |
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| Light bulb burned out or loose. | •See Replacing the light bulbs. | |
not work |
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Door/drawer does not |
| Leveling legs need adjusting. | •See Installing the Refrigerator. |
close by itself |
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Freezer door/drawer |
| This is normal if, after popping | • This indicates that there is a good seal on the freezer |
pops open when |
| open, the freezer door/drawer | door/drawer. If the freezer door/drawer does not |
refrigerator door |
| closed on its own. | automatically close after popping open, then see the |
is closed |
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| Problem: Door/drawer does not close by itself, above. |
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Hot air from bottom |
| Normal air flow cooling |
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of refrigerator |
| motor. In the refrigeration |
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| process, it is normal that |
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| heat be expelled in the |
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| area under the refrigerator. |
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| Some floor coverings will |
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| discolor at these normal |
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| and safe temperatures. |
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Food freezing in |
| Food too close to the air vent | • Move the food away from the air vent (near the |
the refrigerator |
| at the back of the refrigerator. | controls). |
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| Refrigerator control is set | •Move the refrigerator control to a warmer |
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| too cold. | temperature setting one increment at a time. |
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Orange glow |
| Defrost heater is on. | • This is normal. |
in the freezer |
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