Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions
CustomerService
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem | Possible Causes | What To Do |
Water contains tiny | New filter cartridges contain | • Turn on the filtered water faucet and allow these |
black particles | activated carbon, which is a | harmless carbon particles to purge from the cartridge. |
| harmless black powder. | Turn off the faucet when the water is clear. |
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Water has air bubbles | Air in system after installation. | • Will go away after water runs for a while. |
and is cloudy |
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Chlorine taste and /or | The filter cartridges are no | • Replace both filter cartridges. |
odor in the product water | longer removing chlorine |
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| from the water supply. |
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