Before you call for service…, Troubleshooting Tips, Problem

Before you call for service…

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Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.

Error Messages	Possible Causes		What To Do
START/RESET status	You have pressed the		• Press the START/RESET pad once to start the dishwasher. Press the
indicator light flashing START/RESET pad while the			START/RESET pad a second time when the dishwasher is running only if you
	dishwasher is running. This will		wish to cancel the cycle.
	cancel the cycle. The light will
	stop flashing after the dishwasher
	drains (about 90 seconds).
		Power to the dishwasher was	• The light will stop flashing after the dishwasher drains. A new cycle will
	turned off while a cycle was		start automatically.
	running and power has just been
	restored to the dishwasher. The
	blinking lights indicate that the
	dishwasher is draining the potential
	water inside.
Dishwasher BEEPS	This is a reminder that your		• Close and latch the door after opening it mid-cycle.
once every 30 seconds dishwasher door has been left
	open during operation. It will
	continue beeping until you close
	the door.

Problem	Possible Causes	What To Do
Dishes and flatware	Low inlet water temperature	• Make sure inlet water temperature is correct (see page 8). Turn on the hot
not clean		water faucet nearest the dishwasher, let run until the water temperature
		stops rising. Then start the dishwasher and turn off the faucet. This insures
		the entering water is hot.
	Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
		until pressure is normal before using your dishwasher.
	Air gap or disposer is clogged	• Clean the air gap or flush the disposer.
	Improper rack loading	• Make sure large dishware does not block the detergent dispenser or the
		wash arms. See the Loading the dishwasher racks section.
	No air gap or high drain loop	• Verify that you have an air gap or a high drain loop. Refer to the
		Installation Instructions.

Operating Instructions

Troubleshooting

Spots and filming on glasses and flatware

Extremely hard water

Low inlet water temperature Overloading the dishwasher Improper loading

Old or damp powder detergent Rinse agent dispenser empty Too little detergent

•Use Jet-Dry ® or Cascade Crystal Clear® rinse agents to remove spots and prevent new film buildup.

•Make sure water temperature is at least 120°F.

•Load dishwasher as shown in the Loading Place Settings section.

•Make sure detergent is fresh.

•If water is extremely hard, a softener may be required.

Cloudiness on	Combination of soft water and	• This is called etching and is permanent. To prevent this from happening,
glassware	too much detergent	use less detergent if you have soft water. Wash glassware in the shortest
		cycle that will get it clean.
	Water temperature entering	• This could be etching. Lower the water heater temperature.
	the dishwasher exceeds 150°F
Suds in the tub	Correct detergent	• Use only automatic dishwasher detergents to avoid sudsing. Cascade® and
	wasn’t used	Electrasol® Automatic Dishwashing Detergents have been approved for use
		in all GE dishwashers.
		• To remove suds from the tub, open the dishwasher and let suds dissipate.
		Close and latch the dishwasher. Pump out water by touching the
		START/RESET pad once; then 30 seconds later, touch the
		START/RESET pad again. Repeat if necessary.
	Rinse agent was spilled	• Always wipe up rinse agent spills immediately.
Detergent left in	Dishes are blocking the	• Reposition the dishes, so the water from the lower spray arm can
dispenser cups	detergent cup	flush the detergent cup. See the Loading the dishwasher section.

Consumer Support