Appendix

Troubleshooting-Network

 

Problem

 

Possible causes and solutions

 

 

 

 

•

Cannot connect to the Internet.

•

Is the ETHERNET cable connected properly?

 

 

•

Is the wrong cable such as a modular cable used? Connect a ETHERNET cable to

 

 

 

the ETHERNET terminal. (Page 16)

 

 

•

Is the power for the connected equipment, such as broadband router or modem

 

 

 

turned on?

 

 

•

Is the broadband router and/or modem properly connected?

 

 

•

Is the proper value(s) set in the network setting? Check “Communication Setup”.

 

 

 

(Pages 66–67)

 

 

 

 

•

Cannot download BD-LIVE

•

Is the ETHERNET cable connected properly?

 

contents.

•

Is the USB memory device properly connected? Check that the USB memory device

 

 

 

is connected to the BD STORAGE/SERVICE terminal of this TV.

 

 

•

Check if the BD disc supports BD-LIVE.

 

 

•

Check the setting for “BD Internet Access”. (Page 65)

 

 

 

 

On-screen Error Messages

The following messages appear on the TV screen in case of an error during operation.

 

Error message

 

Possible Error

 

Suggested Solution

 

 

 

 

 

 

•

Cannot play.

•

The disc cannot be played back with

•

Check the disc, and load it correctly.

 

 

 

this TV.

 

 

 

 

 

 

 

 

•

Incompatible disc.

•

If you load a disc which cannot be

 

 

 

 

 

played with this TV (i.e. a scratched

 

 

 

 

 

disc), or if you load a disc upside down,

 

 

 

 

 

this message will appear, and the disc

 

 

 

 

 

tray will automatically pop out.

 

 

 

 

 

 

 

 

 

 

•

Occurs if the loaded disc cannot be

•

Remove the disc.

 

 

 

played because it is a non-standard disc

 

 

 

 

 

or scratched, etc.

 

 

 

 

 

 

 

 

•

Cannot operate.

•

Occurs if an operation is incorrect.

 

––––

 

 

 

 

 

 

•

This USB memory is not

•

Occurs if there is a formatting error.

•

Format the USB memory again.

 

formatted properly. Please format

•

Occurs if the USB memory is not

•

Format the USB memory with your PC.

 

the memory in USB memory

 

formatted with FAT 32/16.

 

 

 

management.

 

 

 

 

 

 

 

• The Connected USB Memory

• Occurs if USB memory not compliant

• Connect USB 2.0 High Speed

 

cannot be used. It should be

 

with USB 2.0 High Speed (480Mbit/s) is

 

(480Mbit/s) compliant USB memory.

 

compliant with USB 2.0

 

used (i.e. USB 1.0/USB 1.1).

 

 

 

 

 

 

 

 

Cautions regarding use in high and low temperature environments

•When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.

•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a

heater, as this may cause the cabinet to deform and the LCD panel to malfunction. Storage temperature: f20°C to e60°C.

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Sharp LC-46LB700X operation manual Troubleshooting-Network, On-screen Error Messages, Problem Possible causes and solutions