Before you call for service…

Washer Operation

Possible Causes

What to do

 

 

 

 

Washer is unplugged

Make sure cord is plugged securely into a working outlet.

 

Water supply is turned off

Turn both hot and cold faucets fully on.

 

Controls are not set prop-

Check controls.

 

erly

 

 

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Washer won’t operate

prevents agitation and

Close lid and reset cycle, to the beginning if necessary.

spinning when lid is up

 

 

Circuit breaker/fuse is

Check house circuit breakers/fuses. Replace fuses or reset breaker.

 

tripped/blown

Washer should have separate outlet.

 

Electronics need to be reset

Unplug washer, wait 2 minutes, plug back in and press START.

 

START was not pressed

Press START.

 

Lid magnet missing

Call for service.

 

 

 

Movement inside

Shifting mechanism is dis-

When the machine is manually turned off, the shifter will

engaging the motor

disengage the motor before completely shutting down.

machine when shut

 

If lid is raised before the motor is disengaged, it will resume

off

 

 

when lid is closed.

 

 

 

 

 

Washer Performance

Possible Causes

What to do

Clothes too wet

Incorrect spin cycle selected

Make sure the spin cycle selected matches the load you are

washing. Some fabrics will feel wetter when rinsed with cold water.

 

Incorrect use of fabric

Check fabric softener package for instructions and follow directions

 

for using dispenser.

Colored spots

softener

Pretreat stain and rewash.

 

 

 

Dye transfer

Sort whites or lightly colored items from dark colors

 

Not enough detergent

Use more detergent (especially with larger loads). Be sure to follow

 

detergent manufacturer’s directions.

 

 

 

Hard water

Use a water conditioner like Calgon brand or install

 

a water softener.

 

 

Grayed or yellowed

Water is not hot enough

Make sure water heater is delivering water at 120°F–140°F (48°C–

60°C).

clothes

 

 

Washer is overloaded

Select load size to match clothes load.

 

 

 

 

 

Detergent is not dissolving

Add detergent as wash basket fills with water before you load

 

clothes.

 

 

 

Dye transfer

Sort clothes by color. If fabric label states wash separately,

 

unstable dyes may be indicated.

 

 

 

Clothes are air or line dried

If you do not dry your clothes with a clothes dryer, your

 

clothes may retain more lint.

 

 

 

Incorrect sorting

Separate lint producers from lint collectors.

 

 

 

 

Washing too long

Wash small loads for a shorter time than larger loads

 

 

 

 

 

Add detergent as wash basket fills with water, before you load

Lint or residue on

Detergent not dissolving

clothes.

clothes

Try a liquid detergent.

 

 

 

 

 

Use warmer water temperature.

 

 

 

 

Overloading

Load clothes no higher than the top row of holes in the washer

 

basket.

 

 

 

 

 

 

Incorrect use of fabric

Check fabric softener package for instructions and follow directions

 

softener

for using dispenser.

14

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Image 14
GE GUAP270 Washer Operation Possible Causes What to do, Washer won’t operate, Movement inside, Machine when shut, Off

GUAP270, GUAP240, GTUN275, GTUP240, GTUP270 specifications

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