GE GTUP240 Zippers and sharp objects, Turn knits which snag easily inside out, Left in pockets

Before you call for service…				GEAppliances.com
Washer Performance		Possible Causes		What to do
	Result of normal wear on		While this is not caused by the washer, you can slow the pilling
Pilling	poly-cotton blends and
			process by washing garments inside out.
	fuzzy fabrics
	Pins, snaps, hooks, sharp		Fasten snaps, hooks, buttons and zippers.
	buttons, belt buckles,
			Remove loose items like pins, objects in pockets and sharp buttons.
	zippers and sharp objects
			Turn knits (which snag easily) inside out.
	left in pockets
Snags, holes, tears,			Check bleach package instructions for proper amount.
rips or excessive wear	Undiluted chlorine bleach		Never add undiluted bleach to wash or allow clothes to
			come in contact with undiluted bleach.
	Chemicals like hair bleach
	or dye, permanent wave		Rinse items that may have chemicals on them before washing.
	solution
			Avoid mixing heavy items (like work clothes) with light items (like
	Improper sorting		blouses).
			Try a fabric softener.
Wrinkling	Overloading or incorrect		Load your washer so clothes have enough room to move freely with
	water level		water covering all of the clothes.
	Incorrect wash and dry		Match Cycle selection to the type of fabric you are washing
	cycles		(especially for easy care loads).
	Repeated washing in water		Wash in warm or cold water.
	that is too hot
Washer Soounds		Possible Causes		What to do
		Shifter mechanism is		The drive system will engage at the start of agitate and disengage
“Metallic clicking”				when agitate is complete. This occurs multiple times during the
		engaging or disengaging
				wash.
Back and forth
“swoosh” or light		Electric motor reversing		This machine has a drive system that doesn’t use gears. This sound
“clicking” sound during		direction		is the motor rotating back and forth to agitate your laundry.
agitate
Quick short agitation		Clothing redistribution		At the end of agitate, the motor makes short agitation strokes to
sounds at end of agitate				redistribute the load.
“Click” when water		Relay switch		The relay makes a click sound when activated. The water level acti-
stops filling				vates the relay and stops filling.
“Clicking” behind Con-		Automatic Temperature		This valve mixes in cold and hot water. The “clicking” is the valve
trol Panel during fill		Control Valve		turning on and off.
Water volume changes		Automatic Temperature		This valve mixes in cold and hot water. The sound changes when
during fill		Control Valve		the valves are turned on and off.
Motor “whining up” or		Motor ramping up/down		The motor will speed up incrementally during the spin cycle. When
”coasting down” in spin		during spin cycle		spin is complete, it will coast until it stops.
“Humming”		Water drain pump		The drain pump will make a humming sound when pumping out
				water after agitation stops and continue until spin is complete.
				When the pump starts drawing in air, It starts to gurgle. The washer
“Gurgling”		Water drain pump		should then begin spinning and the sound will continue until it is
				done spinning.

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