Troubleshooting tips (Cont.) ... Before you call for service

Problem

Possible Cause

What To Do

Food does not broil

Oven controls improperly set.

Make sure you select the appropriate broil mode.

properly

Improper rack position being used.

See Cooking Guide for rack location suggestions.

 

 

Food being cooked in a hot pan.

Make sure cookware is cool.

 

Cookware not suited for broiling.

Use a pan specifically designed for broiling.

 

Aluminum foil used on the broiling

If using aluminum foil conform to pan slits.

 

pan and grid has not been fitted

 

 

properly and slit as recommended.

 

 

In some areas the power (voltage)

Preheat the broil element for 10 minutes.

 

may be low.

 

Oven temperature too hot

Oven temperature needs

See the Special Features section.

or too cold

adjustment.

 

Oven does not work or

A fuse in your home may be blown

Replace the fuse or reset the circuit breaker.

appears not to work

or the circuit breaker tripped.

 

 

Oven controls improperly set.

See the Using the Oven section.

 

Oven is in Sabbath Mode.

Verify, that the oven is not in Sabbath Mode. See the

 

 

Special Features section.

“Crackling” or “popping”

This is the sound of the metal

This is normal.

sound

heating and cooling during both the

 

 

cooking and cleaning functions.

 

Why is my range making

Your range cycles the heating

This is normal.

a "clicking" noise when

elements by turning relays on

 

using my oven?

and off to maintain the oven

 

 

temperature.

 

Clock and timer do not

A fuse in your home may be blown

Replace the fuse or reset the circuit breaker.

work

or the circuit breaker tripped.

 

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

 

inserted in the electrical outlet.

grounded outlet.

 

Oven controls improperly set.

See the Using the kitchen timer section.

Oven door is crooked

The door is out of position.

Because the oven door is removable, it sometimes gets out

 

 

of position during installation. To straighten the door, push

 

 

down on the high corner.

Oven light does not work

Light bulb is loose or defective.

Tighten or replace bulb.

 

Pad operating light is broken.

Call for service.

Oven will not self-clean

The temperature is too high to set

Allow the oven to cool and reset the controls.

 

a self-clean operation.

 

 

Oven controls improperly set.

See the Cleaning the Oven section.

Excessive smoking

Excessive soil or grease.

Press the Cancel/Off pad. Open the windows to rid the

during clean cycle

 

room of smoke. Wait until the LOCKED light goes off. Wipe

 

 

up the excess soil and reset the clean cycle.

Excessive smoking

Food too close to burner element.

Lower the rack position of the food.

during broiling

 

 

Oven door will not open

Oven too hot.

Allow the oven to cool below locking temperature.

after a clean cycle

 

 

Oven not clean after a

Oven controls improperly set.

See the Cleaning the Oven section.

clean cycle

 

 

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean cycle.

 

 

 

Heavily soiled ovens may need to self-clean again or for a

 

 

longer period of time.

"LOCK DOOR" flashes in

The self-clean cycle has been

Close the oven door.

the display

selected but the door is not closed.

 

DOOR LOCK light is

The oven door is locked because

Press the Cancel/Off pad. Allow the oven to cool.

on when you want to

the temperature inside the oven

 

cook

has not dropped below the locking

 

 

temperature.

 

TROUBLESHOOTING TIPS

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GE JB850, JB870, PB950 owner manual Troubleshooting Tips, Troubleshooting tips Cont. ... Before you call for service

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