Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Surface units will not

 

Improper cookware

• Use pans which are flat and match the diameter of

maintain a rolling boil

 

being used.

the surface unit selected.

or cooking is not

 

 

 

 

 

In some areas, the power

• Cover pan with a lid until desired heat is obtained.

fast enough

 

 

(voltage) may be low.

 

 

 

 

 

 

 

 

Surface units do

 

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

not work properly

 

blown or the circuit breaker

 

 

 

tripped.

 

 

 

 

 

 

 

Cooktop controls

• Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

Surface unit stops

 

This is normal. The unit

 

glowing when turned

 

is still on and hot.

 

to a lower setting

 

 

 

 

 

 

 

 

Scratches (may appear

 

Incorrect cleaning

• Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

 

methods being used.

less visible in time as a result of cleaning.

glass surface

 

Cookware with rough bottoms

• To avoid scratches, use the recommended cleaning

 

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

 

 

the cookware and the surface

 

 

 

of the cooktop.

 

 

 

Cookware has been slid

 

 

 

across the cooktop surface.

 

 

 

 

 

Areas of discoloration

 

Food spillovers not cleaned

• See the Cleaning the glass cooktop section.

on the cooktop

 

before next use.

 

 

 

 

 

 

 

Hot surface on a model

• This is normal. The surface may appear discolored

 

 

with a light-colored cooktop.

when it is hot. This is temporary and will disappear

 

 

 

 

as the glass cools.

 

 

 

 

Plastic melted to

 

Hot cooktop came into

• See the Glass surface—potential for permanent damage

the surface

 

contact with plastic placed

section in the Cleaning the glass cooktop section.

 

 

on the hot cooktop.

 

 

 

 

 

Pitting (or indentation)

 

Hot sugar mixture spilled

• Call a qualified technician for replacement.

of the cooktop

 

on the cooktop.

 

 

 

 

 

Frequent cycling

 

Improper cookware

• Use only flat cookware to minimize cycling.

off and on of

 

being used.

 

surface units

 

 

 

 

 

 

 

 

Oven light does

 

Light bulb is loose.

• Tighten or replace the bulb.

not work

 

 

 

 

 

 

 

 

Oven will not work

 

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

 

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

 

 

blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

• See the Using the oven section.

38

 

 

 

 

Oven too hot.

• Allow the oven to cool to below locking temperature.

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GE JB910 owner manual Before you call for service…, Problem Possible Causes What To Do
Page 37 Page 39

JB910 specifications

The GE JB910 is a sophisticated and modern electric range that delivers both style and functionality, making it a favorite among home cooks and culinary enthusiasts. One of its most striking features is its sleek design, which incorporates a stainless-steel finish that not only enhances the aesthetic of any kitchen but also provides durability and easy maintenance.

One of the standout technologies in the GE JB910 is its induction cooktop. Induction cooking uses electromagnetic energy to heat pots and pans directly, offering precise temperature control and faster cooking times compared to traditional methods. This technology is not only energy-efficient but also reduces the risk of burns, making it a safer option for households. Additionally, the cooktop features multiple heating elements, allowing for multiple dishes to be cooked simultaneously with consistent results.

The JB910 is equipped with a spacious oven that boasts the True European Convection feature. This technology circulates hot air within the oven, ensuring even baking and roasting. Ideal for baking tasks, it provides faster results and eliminates hot spots, contributing to perfectly baked goods every time. The oven also includes a self-cleaning feature, reducing the hassle of manual cleaning after cooking.

Another impressive characteristic of the GE JB910 range is its smart capabilities, which can be easily accessed through its Wi-Fi connectivity. Users can control the oven remotely, check cooking statuses, preheat the oven, and even receive notifications on their mobile devices. This level of convenience integrates seamlessly with modern living, catering to the needs of busy households.

In terms of safety, the GE JB910 comes with features like the auto shut-off function, ensuring that the appliance turns off after a certain period of inactivity. Additionally, the range includes a warming drawer, perfect for keeping meals at the right temperature before serving.

Overall, the GE JB910 electric range embodies a perfect blend of cutting-edge technology, user-friendly features, and elegant design, making it a top contender for anyone looking to upgrade their kitchen appliances. With its versatility and efficiency, the JB910 is an ideal choice for those who love to cook, entertain, and thrive in a sophisticated culinary environment.
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