GE EER3000, JBP66, JBP78 Problem, Possible Causes, What To Do, cleaning of your range section

Models: EER3000 JBP70 EER2000 JBP64 JBP65 JBP78 JBP66

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cleaning of your range section.

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Problem

 

Possible Causes

What To Do

 

 

 

 

 

Power outage,

 

Power outage or surge.

Some models will automatically resume their setting

clock flashes

 

 

 

once the power is restored. On models with a clock,

 

 

 

 

you must reset the clock. If the oven was in use, you

 

 

 

 

must reset it by turning the Oven Temperature knob

 

 

 

 

back to OFF, setting the clock and resetting any

 

 

 

 

cooking function.

 

 

 

 

 

Storage drawer

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning of your

 

 

 

 

range section.

 

 

 

 

 

Storage drawer

 

Power cord may be

Reposition the drawer and power cord. See the

won’t close

 

obstructing drawer

Storage Drawer Removal instructions in the Care and

 

 

in the lower back

cleaning of your range section.

 

 

of the range.

 

 

 

 

 

 

 

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer Removal

 

 

on top of the guide rail.

instructions in the Care and cleaning of your range

 

 

 

 

section.

 

 

 

 

 

Oven will not self-clean

 

The oven temperature

Allow the range to cool to room temperature and reset

 

 

is too high to set a

the controls.

 

 

self-clean operation.

 

 

 

 

 

 

 

 

Oven controls improperly set.

Make sure you turn the control knob all the way to the

 

 

 

 

CLEAN position.

 

 

 

 

 

 

 

Oven door is not in

Make sure you move the door latch handle all the

 

 

the locked position.

way to the right.

 

 

 

 

Oven starts a self-clean

 

Oven door locked during

Turn the Oven Temperature knob to OFF. Allow the

cycle when you wanted

 

cooking.

oven to cool. Never force the door latch handle.

to bake, roast or broil

 

 

 

 

 

 

 

 

“Crackling” or

 

This is the sound of the metal

This is normal.

“popping” sound

 

heating and cooling during

 

 

 

both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

Excessive smoking

 

Excessive soil.

Turn the Oven Temperature knob to OFF. Open

during a clean cycle

 

 

 

the windows to rid the room of smoke. Wait until

 

 

 

 

the CLEAN light goes off. Wipe up the excess soil

 

 

 

 

and reset the clean cycle.

 

 

 

 

Oven door will

 

Oven too hot.

Allow the oven to cool below locking temperature.

not unlock

 

 

 

 

 

 

 

 

CLEAN light flashes

 

Oven controls not

Move the door latch handle to the right before

 

 

properly set.

setting the Oven Temperature knob to CLEAN.

 

 

 

 

 

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

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GE EER3000, JBP66, JBP78, JBP65, JBP64, EER2000, JBP70 Problem, Possible Causes, What To Do, cleaning of your range section