www.GEAppliances.com
Problem |
| Possible Causes | What To Do | |
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Power outage, |
| Power outage or surge. | • Some models will automatically resume their setting | |
clock flashes |
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| once the power is restored. On models with a clock, |
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| you must reset the clock. If the oven was in use, you |
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| must reset it by turning the Oven Temperature knob |
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| back to OFF, setting the clock and resetting any |
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| cooking function. |
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Storage drawer |
| Rear drawer support is | • Reposition the drawer. See the Storage Drawer | |
is crooked |
| on top of the guide rail. | Removal instructions in the Care and cleaning of your | |
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| range section. |
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Storage drawer |
| Power cord may be | • Reposition the drawer and power cord. See the | |
won’t close |
| obstructing drawer | Storage Drawer Removal instructions in the Care and | |
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| in the lower back | cleaning of your range section. | |
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| of the range. |
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| Rear drawer support is | • Reposition the drawer. See the Storage Drawer Removal | |
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| on top of the guide rail. | instructions in the Care and cleaning of your range | |
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| section. |
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Oven will not |
| The oven temperature | • Allow the range to cool to room temperature and reset | |
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| is too high to set a | the controls. | |
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| Oven controls improperly set. | • Make sure you turn the control knob all the way to the | |
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| CLEAN position. |
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| Oven door is not in | • Make sure you move the door latch handle all the | |
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| the locked position. | way to the right. | |
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Oven starts a |
| Oven door locked during | • Turn the Oven Temperature knob to OFF. Allow the | |
cycle when you wanted |
| cooking. | oven to cool. Never force the door latch handle. | |
to bake, roast or broil |
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“Crackling” or |
| This is the sound of the metal | • This is normal. | |
“popping” sound |
| heating and cooling during |
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| both the cooking and |
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| cleaning functions. |
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Excessive smoking |
| Excessive soil. | • Turn the Oven Temperature knob to OFF. Open | |
during a clean cycle |
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| the windows to rid the room of smoke. Wait until |
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| the CLEAN light goes off. Wipe up the excess soil |
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| and reset the clean cycle. |
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Oven door will |
| Oven too hot. | • Allow the oven to cool below locking temperature. | |
not unlock |
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CLEAN light flashes |
| Oven controls not | • Move the door latch handle to the right before | |
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| properly set. | setting the Oven Temperature knob to CLEAN. | |
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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support