Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Food does not

 

Oven controls

See Using the TrivectionOven section.

speed bake properly

 

improperly set.

 

 

 

 

 

 

 

 

Rack position is incorrect

See Using the TrivectionOven section.

 

 

or the rack is not level.

 

 

 

 

 

 

 

 

Incorrect use of cookware

See Using the TrivectionOven section.

 

 

and/or aluminum foil.

 

 

 

Cookware of improper size

 

 

 

being used.

 

 

 

 

 

 

 

 

Door not closed.

Close door completely.

 

 

 

 

 

 

 

Very delicate item.

Use traditional bake.

 

 

 

 

 

 

 

Food not to desired

Cook times will vary due to recipe and pan variations.

 

 

doneness.

Check food when prompted and add additional time

 

 

 

 

with More Time if needed.

 

 

 

 

 

 

 

Sauce on food gets too brown.

Apply sauce later in cooking cycle.

 

 

 

 

 

 

Meat cooked too long.

Remove from oven sooner and allow to stand. Meat

 

 

 

 

temperature will continue to rise.

 

 

 

 

 

 

 

Food put in too early.

Place food in the oven once the oven is preheated and

 

 

 

 

the display shows “PUT FOOD IN OVEN”.

 

 

 

 

Temperature reading

 

Don’t use a meat

Take the temperature of the meat after removing it

on meat thermometer

 

thermometer in oven

from the oven.

seems inaccurate

 

while speedcooking.

 

 

 

 

 

Food does not

 

Oven controls

See Using the TrivectionOven section.

speed broil properly

 

improperly set.

 

 

 

 

 

 

 

Improper rack position

See the Broiling Guide.

 

 

being used.

 

 

 

 

 

 

Cookware not suited to broiling. Use the broiling pan and grid that came with your oven.

 

 

 

 

 

 

Door not closed.

Close door completely.

 

 

 

 

 

 

Food overcooked.

Remove from oven sooner and allow to stand. Food

 

 

 

 

temperatures will continue to rise.

 

 

 

 

 

 

 

Food undercooked.

Speed broil for additional time using MoreTime.

 

 

 

 

 

 

Meat is too done in center.

Use traditional broil for very thin steaks or for foods

 

 

 

 

where a rare to medium rare doneness is desired.

 

 

 

 

 

 

 

Food put in too early.

Place food in the oven once the oven is preheated and

 

 

 

 

the display shows “PUT FOOD IN OVEN”.

 

 

 

 

Cook time doesn’t

 

Oven controls improperly set.

See Using the TrivectionOven section.

countdown while

 

 

 

 

 

Door is not

Close door completely.

speedcooking

 

 

closed completely.

 

 

 

 

 

 

 

 

 

 

START not selected.

Press START once food is placed in the oven.

 

 

 

 

 

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GE JT980, JT930 owner manual Before you call for service…, Problem Possible Causes What To Do

JT930, JT980 specifications

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