GE JT980 Temperature too, Hot or too cold Oven will not work, Crackling or, Popping sound

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven	Oven temperature	• See the Adjust the oven temperature—Do it yourself!
temperature too	needs adjustment.	section.
hot or too cold
Oven will not work	Oven controls improperly set.	• See the Using the oven section.
	A fuse in your home may	• Replace the fuse or reset the circuit breaker.
	be blown or the circuit
	breaker tripped.
Oven will not self-clean	The oven temperature is too	• Allow the oven to cool and reset the controls.
	high to set a self-clean operation.
	Oven controls improperly set. • See the Using the self-cleaning oven section.
“Crackling” or	This is the sound of the	• This is normal.
“popping” sound	metal heating and cooling
in the oven	during both the cooking and
	cleaning functions.
Excessive smoking	Excessive soil.	• Press the CLEAR/OFF pad. Open the windows to
in the oven during		rid the room of smoke. Wait until the	(LOCK) light
a clean cycle		goes off. Wipe up the excess soil and reset the
		clean cycle.
Oven door will	Oven too hot.	• Allow the oven to cool below locking temperature.
not open after a
clean cycle
Oven not clean	Oven controls improperly set.	• See the Using the self-cleaning oven section.
after a clean cycle
	Oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
		cycle. Heavily soiled ovens may need to self-clean
		again or for a longer period of time.
(LOCK) light is on	The oven door is locked	• Press the CLEAR/OFF pad. Allow the oven to cool.
when you want to cook	because the temperature
in the oven	inside the oven has not
	dropped below the
	locking temperature.
Display shows “ERR”	A temperature was set	• Set the temperature between 170°F–550°F.
	outside the allowable range
	of 170°F–550°F.

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