If Something Goes Wrong
Before You Call For Service
Problem | Possible Cause |
| What to Do |
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Oven will not | A fuse in your home |
| • Replace fuse or reset circuit breaker. |
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start | may be blown or the |
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| circuit breaker tripped. |
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| Power surge. |
| • Unplug the microwave oven, then plug |
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| it back in. |
| Plug not fully inserted |
| • Make sure the |
| into wall outlet. |
| oven is fully inserted into wall outlet. |
| Door not securely closed. |
| • Open the door and close securely. |
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“PLEASE INSERT | Probe has been |
| • Insert the probe properly into the |
PROBE“ appears | forgotten or not |
| oven wall outlet. |
on display | inserted properly. |
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“SENSOR ERROR” | When using a Sensor |
| • Do not open door until steam is |
appears on display | feature, the door was |
| sensed and time is shown counting |
| opened before steam |
| down on display. |
| could be detected. |
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| Steam was not detected |
| • Use Time Cook to heat for more time. |
| in maximum amount of |
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| time. |
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Floor of the oven is | The cooktop light is |
| • This is normal. |
warm, even when | located below the oven |
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the oven has not | floor. When the light |
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been used | is on, the heat it |
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| produces may make the |
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| oven floor get warm. |
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“BAD PROBE” | The probe has not been |
| • Insert the probe properly into the |
appears on display | completely inserted into |
| oven wall outlet. |
| the oven wall outlet. |
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| The probe is defective. |
| • Replace the probe. |
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“LOCKED” appears | The control has been |
| • Press and hold CLEAR/OFF for |
on display | locked. |
| about 3 seconds to unlock the control. |
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Food amount too | Sensor Reheat is for |
| • Use Time Cook for large amounts |
large for Sensor | single servings of |
| of food. |
Reheat | recommended foods. |
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