GE QUESTIONS? USE THIS PROBLEM SOLVER

PROBLEM POSSIBLE CAUSE
OVEN WILL NOT • A fuse in your home may be blown or the circuit breaker tripped.
COME ON Replace fuse or reset circuit breaker.
• Unplug your microwave oven, then plug it back in.
• Make sure 3-prong plug on oven is fully inserted into wall receptacle.
CONTROL PANEL • Door not securely closed.
LIGHTED, YET OVEN • START pad must be touched after entering cooking selection.
WILL NOT START • Another selection entered already in oven and CLEAR/OFF pad not touched to
cancel it.
• Make sure you have entered cooking time after touching MICRO COOK pad.
• CLEAR/OFF pad was touched accidentally. Reset cooking program and touch
START pad.
• Make sure you have entered a temperature after touching TEMP COOK/HOLD pad.
• Make sure you have entered a code number after touching AUTO ROAST or
COOK pad.
“PRObE” APPEARS • Probe has been forgotten or not seated properly in oven wall when using
ON DISPLAY Temp Cook/Hold or Auto Roast function.
“Error” APPEARS • During Cook, Reheat or Popcorn program, the door was opened before steam
ON DISPLAY could be detected, or steam was not detected in maximum time.
FLOOR OF THE OVEN • The cooktop lamp is located directly below the oven floor. When the lamp
IS WARM, EVEN is on, the heat it produces makes the oven floor get warm. This is normal.
WHEN THE OVEN
HAS NOT BEEN USED
All these things are normal with your microwave oven:
Charcoal Filter Kit (for some models)
There is a Recirculating Charcoal Filter Kit available for models that are not
vented to the outside. Filter Kit model JX81A can be ordered from your GE
supplier. Ask for part WB02X9883.
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THE EXHAUST FEATURE
(continued)
QUESTIONS?
USE THIS PROBLEM SOLVER
• Steam or vapor escaping from around the door.
• Light reflection around door or outer case.
• Dimming oven light and change in blower sound
may occur while operating at power levels other
than high.
• Dull thumping sound while oven is operating.
• Some TV-Radio interference might be noticed
while using your microwave oven. It’s similar to
the interference caused by other small appliances
and does not indicate a problem with your oven.
If you need more help...call, toll free: GE Answer Center®/ 800.626.2000 / consumer information service