
| Problem | Possible Causes | What to Do | 
Grayed Clothes
Not enough detergent (larger loads, heavy soil, and hard water might require more detergent)
•Try using more detergent (especially with larger loads).
•If you live in a hard water area try using a water conditioner or install a water softener.
| Water is not hot enough | • Make sure water heater is delivering water | 
| 
 | at  | 
| 
 | • Do not use the washer when hot water is | 
| 
 | used for other needs (dishes, baths, etc.). | 
| Washer is overloaded | • Make sure load/water level setting matches | 
| 
 | load size. | 
| Soak time is too short | • Soak at least 30 minutes. | 
| 
 | 
 | 
| Soaking with too little detergent | • Use more detergent (especially with | 
| 
 | heavy soil). | 
| Detergent is not dissolving | • Add detergent as wash basket fills with | 
| 
 | water before you load clothes. | 
| To restore grayed clothes, | • Put clothes through a wash cycle using hot | 
| try one of the following | water. (Check the garment’s manufacturing | 
| 
 | care label to see if hot water can be used.) | 
| 
 | Add a  | 
| 
 | 2 1⁄2 times more than is recommended | 
| 
 | for normal water softening. Do not use | 
| 
 | detergent or soap. Allow clothes to go | 
| 
 | through a complete cycle. Repeat if | 
| 
 | necessary. | 
| 
 | • Soak your clothes using a water softener | 
| 
 | instead of a soaking agent. Allow clothes | 
| 
 | to soak for about 20 minutes. | 
| 
 | 
 | 
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