GEAppliances.com

Problem

 

Possible Causes

What To Do

 

 

 

 

Storage drawer

 

Rear drawer support is

• Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning

 

 

 

of the range section.

 

 

 

 

Storage drawer

 

Power cord may be

• Reposition the drawer and power cord. See the

won’t close

 

obstructing drawer

Storage Drawer Removal instructions in the Care and

 

 

in the lower back

cleaning of the range section.

 

 

of the range.

 

 

 

 

 

 

 

Rear drawer support is

• Reposition the drawer. See the Storage Drawer

 

 

on top of the guide rail.

Removal instructions in the Care and cleaning of the

 

 

 

range section.

 

 

 

 

Oven will not self-clean

 

The oven temperature is

• Allow the oven to cool to room temperature and

 

 

too high to set a self-clean

reset the controls.

 

 

operation.

 

 

 

 

 

 

Oven controls improperly set. • See the Using the self-cleaning oven section.

 

 

 

 

 

Oven door is not in the locked • Make sure you move the door latch handle all the

 

 

position.

way to the right.

 

 

 

 

“Crackling” or

 

This is the sound of the

• This is normal.

“popping” sound

 

metal heating and cooling

 

 

 

during both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

Excessive smoking

 

Excessive soil.

• Touch the Clear/Off pad. Open the windows to

during a clean cycle

 

 

rid the room of smoke. Wait until the light on the

 

 

 

Self Clean pad goes off. Wipe up the excess soil and

 

 

 

reset the clean cycle.

 

 

 

 

Oven door will not

 

Oven too hot.

• Allow the oven to cool below locking temperature.

unlock

 

 

 

 

 

 

Oven not clean after

 

Oven controls not properly set. • See the Using the self-cleaning oven section.

a clean cycle

 

 

 

 

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

again or for a longer period of time.

 

 

 

 

“F –” and a number

 

You have a function

• Disconnect all power to the range for at least

or letter flash

 

error code.

30 seconds and then reconnect power. If the function

in the display

 

 

error code repeats, call for service.

 

 

 

• On self-cleaning models, if a function error code

 

 

 

appears during the self-cleaning cycle, check the oven

 

 

 

door latch. The latch may have been moved, if only

 

 

 

slightly, from the locked position. Make sure the latch

 

 

 

is moved to the right as far as it will go. Touch the

 

 

 

Clear/Off pad. Allow the oven to cool for one hour.

 

 

 

Put the oven back into operation.

 

 

 

 

Water remaining on

 

This is normal.

• Remove any remaining water with a dry cloth

oven floor after Steam

 

 

or sponge.

Clean cycle

 

 

35

 

 

 

 

 

 

 

Instructions Safety

Instructions

Operating

 

 

Support Consumer Tips Troubleshooting Cleaning and Care