
QUESTIONS?
BEFORE YOU CALL FOR SERVICE…
| PROBLEM | POSSIBLE CAUSE | 
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| TOP BURNERS DO NOT | • Make sure electrical plug is plugged into a live power outlet. | 
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| LIGHT OR DO NOT | • Burner holes on the side or around the top of burner may be clogged. Remove | ||||||
| BURN EVENLY | |||||||
| burners (on models with standard twin burners) or burner heads (on models with | |||||||
| 
 | |||||||
| 
 | sealed burners) or burner caps on  | ||||||
| 
 | sewing needle or  | 
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| 
 | • Make sure the drip pans (on some models) are installed correctly. | 
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| 
 | • Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions | ||||||
| 
 | for Standing Pilot Models in Surface Cooking. | 
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| BURNER FLAMES VERY | • If range is connected to LP gas, contact the person who installed your range | ||||||
| LARGE OR YELLOW | or made the conversion. | 
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| SURFACE BURNERS | • The oven gas  | 
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| LIGHT BUT OVEN | cleaning or moving. | 
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| DOES NOT | To check the oven gas  | ||||||
| 
 | |||||||
| 
 | the cooktop and look for the gas  | ||||||
| 
 | (Standing pilot models do not have a gas  | 
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| 
 | Follow the directions in box A or B that match your regulator type. | 
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| 
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| 
 | A | 
 | B | ||||
| Lever shown closed. | Lever shown closed. | |
| PULL TO OPEN. | ||
| PULL TO OPEN. | ||
| 
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| Standard Twin Burner Models | Standard Twin Burner Models | 
To check the oven gas 
Follow the directions in box A or B that match your regulator type.
| A | B | 







 Lever shown
 Lever shown
 closed. PULL
 closed. PULL
TO OPEN.
Lever shown closed. PULL
TO OPEN.
| Sealed Burner Models | Sealed Burner Models | 
(continued next page)
43
Before You Call for Service
