Questions? Use this problem solver
PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |
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Dishwasher won’t start |
| Door not properly closed | •Press door unit it clicks shut. |
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| Power supply not | •Check dishwasher is plugged in and |
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| connected. | switch it is on. |
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| Child Lockout mode is | •Press and hold desired button for two |
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| selected | seconds. See Child Lockout mode section |
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| for models ZBD5700 and ZBD5900. |
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| Door opened during | •Relatch door. Wait a few minutes, |
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| cycle when water is hot | dishwasher will restart automatically. |
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| Timer not set to start of | •Turn to Cycle Selection starting position |
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| wash cycle | and Option dial to desired position. |
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All Cycle Status |
| Dishwasher is paused | •To restart the wash, press the selected wash |
Indicators flashing |
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| button. |
or beeping every 30 |
| Door not properly closed | •Press door until it clicks shut. |
seconds (on models |
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ZBD5700 and ZBD5900) |
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Flashing SUPER WASH |
| Inlet water temperature | •Reduce hot water inlet temperature to |
light (on models |
| is greater than 175°F. | below 150°F. |
ZBD5700 and ZBD5900) |
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Motor starts but water |
| Water supply valve | •Check water supply valve. |
doesn’t enter dishwasher. |
| turned off |
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(Flashing FAST WASH) |
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(on models ZBD5700 |
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and ZBD5900) |
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Program taking too long |
| Low inlet water | •Allow time to heat water (up to one hour). |
or not advancing |
| temperature | •Check inlet water temperature. |
properly (Flashing |
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| •Connect to hot water supply. | |
NORMAL WASH light) |
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(on models ZBD5700 |
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and ZBD5900) |
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Water does not empty |
| Outlet blocked | •Check outlet hose for kinks and sharp |
out of dishwasher |
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| bends. |
(Flashing RINSE light) |
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| •Check and clean the drain pump filter. |
(on models ZBD5700 |
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and ZBD5900) |
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| •Check sink trap, garbage disposal and air |
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| gap for blockage. |
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Dishwasher continues to |
| Incorrect fill level or | •Check fill level. See Water Fill Level |
drain (Flashing temp |
| fill time | section. |
light) (on models |
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| •Call for service. |
ZBD5700 and ZBD5900) |
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Yellow color on dishes |
| Water has iron or other | •A special filter in the water supply line |
and glassware |
| mineral content | is the only way to correct this problem. |
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| Contact a water softener company. |
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