GE ZDIS150, ZDIC150 Questions? Use this problem solver, The Problem Solver, Possible Cause

Questions?

Use this problem solver!

	The Problem Solver
		Icemaker
PROBLEM	POSSIBLE CAUSE
ICEMAKER DOES NOT OPERATE	• Power cord is not plugged into a live outlet.
	• The control is set at OFF.
	• The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
ICE CUBES HAVE ODOR/TASTE	• High mineral content in the water supply. Water may need to be filtered
	or treated.
	• Food items stored in ice bin. Do not store any foods in the ice bin.
	• Packaging materials were not removed. Make sure that all packaging
	materials were removed at the time of installation.
	• Ice storage bin needs cleaning.
	• Scale has built up in the icemaker. If there is white scale buildup in the
	icemaker’s water or freezing system, you should clean the icemaker.
	See Care and Cleaning—Icemaker System.
	• The control is set at OFF.
ICEMAKER IS ON, BUT DOESN’T
PRODUCE ICE	• Water supply is not connected.
	• Condenser is dirty. Dirt or lint may be blocking the airflow through the
	condenser. See Care and Cleaning—Condenser.
	• Scale has built up in the icemaker. If there is white scale buildup in the
	icemaker’s water or freezing system, you should clean the icemaker.
	See Care and Cleaning—Icemaker System.
	• Check for a kink in the drain hose from the ZPK1 Drain Pump Kit to the
	house drain.
	• Water supply has been interrupted.
	• Have a plumber check for a clogged water valve.
	• Room temperature is colder than normal. Room temperature must
	be above 55˚F (13˚C). Otherwise, bin thermostat may sense cold room
	temperature and shut off even though the bin is not full of ice. Also, unit
	may not restart once it does shut off.
ICEMAKER IS ON, BUT	• Condenser is dirty. Dirt or lint may be blocking the airflow through the
PRODUCES LITTLE OR	condenser. See Care and Cleaning—Condenser.
NO ICE	• Scale has built up in the icemaker. If there is white scale buildup in the
	icemaker’s water or freezing system, you should clean the icemaker.
	See Care and Cleaning—Icemaker System.
	• Water is leaking from the water reservoir because the drain cap is not
	secure. Make sure the drain cap is securely tightened. Refer to illustration
	in Care and Cleaning—Icemaker System section.
	• Room temperature is too hot. Room temperatures of more than 90˚F
	(32˚C) will reduce ice production.
ICEMAKER PUMPS	• The ice sheet is trapped on the cutter grid. Unplug the icemaker or
CONTINUOUSLY, BUT	disconnect power. Remove the cutter grid cover and move the ice sheet
PRODUCES NO ICE	to the cutter grid. Refer to illustration in Features of your icemaker section.
	Reinstall the cutter grid cover and reconnect power. Turn on the icemaker.
	The icemaker will reset itself and start a new cycle after flushing water
	through the system. NOTE: Follow the directions in the Care and Cleaning—
	Icemaker System section to clean with the Nickel Safe Ice Machine Cleaner.
ICE IS THIN, SOFT OR CLUMPED	• High mineral content in the water supply. Water may need to be filtered
	or treated.
	• Scale has built up in the icemaker. Clean your icemaker. See Care and
	Cleaning—Icemaker System section.
	• The ice bin is not refrigerated, so ice not regularly used will melt and form
	clumps. Break the clumps with the ice scoop provided.
ICEMAKER NOISES	• After an ice-making cycle, you may hear ice cubes dropping into the
	storage bin.
	• Water is circulated by a pump through the icemaker during the entire
	ice making cycle. Water is added once per ice-making cycle.
	• The compressor may cause a clicking or chirping sound when attempting
	to restart.
	• The flow of refrigerant through the refrigerating system may make a
	gurgling noise like boiling water.
	• A “whooshing” sound may indicate the water supply is not connected
	properly, the water supply is turned off or the drain cap is loose.

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