8 16022159 Rev. 0 ©2003 Maytag Appliances Company
Troubleshooting Procedures
!
WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to cooktop before servicing, unless

testing requires power.

Problems Solutions
Switch burns out immediately after
installation. Improper wiring installation Hot Wired to Neutral terminal.
Warranty is VOID.(SEE Installation Instructions.)
NOTE: Possible damage to glass.
Element fails to heat; indicator light
glows. 1. Element is burned out.
2. Failed limit switch.
3. Failed infinite switch.
Element too hot; no control of heat at
any setting. Failed infinite switch or limit has welded contacts.
Element too hot on HI setting only. Failed limit switch.
Erratic operation of surface elements. Loose or broken wiring.
Indicator light remains on when control
is turned OFF or does not light when
control is turned ON.
Infinite switch or hot light switch failed:
NOTE: In case where light does not light, could be f ailed indicator
light. Possible inductance voltage, separate indicator light
wires running parallel with power supply wires.
Element making a humming noise. Causedby a 60 Hz AC current passing through element winding.
Normal occurrence does not affect performance.
Runaway surface control. 1. Failed infinite switch.
2. Improperly wired.
Poor performance when unit is
installed. 1. Knobs on surface controls indicating incorrect s etting. (knob set
to HI control is actuallyset onLO.)
2. Improper wiring or switch installation.
Broken glass. Check for runaway surface control, faulty limit switch that could
have caused glass to break.
Glass−ceramic heater is wavy or
uneven. Manufacturing process gives glass−ceramic heater panel a slight
wave across surface.
ThisIS NOT a defect.
Red spots or lines visible through
glass−ceramic heater panel. Glass−ceramicheater pan els are slightly opaque. Element may
transfer a glow through a panel. This IS NOT a defect in the unit
and has no effect on performance.
Performance of surface element is
poor. 1. See test procedures.
2. Make sure pans are flat on bottom.