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5.3
Troubleshooting Tips
Table
If you encounter an issue not described here or in Section 3 (refer to Installation Considerations on page 22), or if the suggested solutions fail to resolve the problem,
please contact your Runco dealer or Runco Technical Support.
Table 5-1. Troubleshooting Chart
Symptom | Possible Cause(s) | Solution |
The projector does not turn on after initial installation. The power LED on the front of the DHD Controller lights red after you press the power button.
The projector and DHD Controller are both on, but there is no picture and
•The
•The serial connection from the DHD Controller to the
•The remote control batteries have run out.
•Faulty or incorrect video connection between the DHD Controller and the
•Ensure that the
•Ensure that the
COM LINK IN port on the
•Replace the batteries.
•Ensure that the HDMI output from the DHD Controller is properly connected to the HDMI input on the
The projector and | • | Incorrect source selection. | • Select the correct source. |
DHD Controller are both on | • Source component is not | • Turn on the source. | |
and menus appear |
| turned on. |
|
• | Source component is | • Check video connections | |
picture. |
| connected incorrectly or | to source component. |
|
| not at all. |
|
|
|
|
|
A projected image from a DVD is split or otherwise scrambled.
Image is too bright and/or lacks definition in the bright areas of the image.
•DVD player is connected to the Component input and set to progressive scan mode.
•Contrast is set too high.
•Turn off progressive scan on the DVD player. Or, connect the DVD player to the HD1 or HD2 input.
•Lower the contrast setting.
Image appears “washed out” | • Brightness is set too high. | • Lower the brightness |
and/or dark areas appear too |
| setting. |
bright. |
|
|
|
|
|
Colors in the image are | • The Red/Pr, Green/Y or | • Ensure that the source |
swapped (for example, reds | Blue/Pb outputs from the | outputs are connected to |
appear blue or vice versa) on | source are connected to | the correct DHD Controller |
one or more sources. | the wrong inputs on the | input. |
| DHD Controller. |
|
|
|
|
76 | Runco |