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Problem

Possible Causes

What To Do

Salty tasting or

Unit not sanitized

brown/yellow colored

 

water after installation

 

Complete the Sanitization Procedures on page 13.

At completion of recharge cycle (approx. 2 hrs), run water from faucets to purge the salty water.

 

Low water pressure

Check pressure.

 

 

Drain height 8or less, pressure should be minimum of 20 psi.

 

 

Drain height above 8, pressure should be minimum of 50 psi.

 

 

 

 

Restricted drain hose

Clean and reconnect hose.

 

 

Check for kinks in drain line.

 

 

 

Brown/yellow

Unit was idle for a period of time

Complete the Sanitization Procedures on page 13.

colored water

 

 

 

 

 

Resin beads showing

Cracked distributor

Call for service.

up in drinking water

 

 

and sink

 

 

 

 

 

Sounds you might hear

Running water from the unit

This is normal.

 

into a drain during recharge

 

 

 

 

Water has air bubbles

Air in system after installation

Will go away after it runs for a while.

and is cloudy

 

 

Error Code on control Wiring may have worked loose in the control

See page 17 for details.

Unplug transformer.

Remove control cover, release clips on side.

Check for loose/incorrect wiring connections to electronic board or switch. Reconnect as required.

Reassemble control cover.

Plug in Transformer.

Wait six minutes for Error Code to reappear.

If Error Code reappears, call for service.

Blue light flashing

When power applied

Control needs to be programmed

See the Programming the Control section, page 10.

to the system

(a power outage may have occurred)

 

 

 

 

If “DAYS TO EMPTY”

Low salt level, less than 15 days

Fill with salt.

is flashing

 

Reset salt level.

 

 

 

 

 

If “Err” in display

Electrical problem with system

See page 17 for details.

 

 

See procedure above, Error code on control.

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GE Monogram GXSF18G Salty tasting or, Brown/yellow colored Water after installation, Colored water Resin beads showing

GXSF18G specifications

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