Questions? Use this problem solver
Before You Call For Service
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| Dishwasher | |
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| PROBLEM | POSSIBLE CAUSE | WHAT TO DO | ||
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| Yellow or brown film |
| Tea or coffee stains | • Remove the stain by hand, using a solution | |
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| of 1/2 cup bleach and 3 cups warm water. | |
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| CAUTION:Before cleaning | |
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| interior, wait at least 20 minutes after a | |
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| cycle for the heating element to cool | |
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| down. Failure to do so can result in burns. | |
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| An overall yellow or brown | • A special filter in the water supply line is | |
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| film can be caused by iron | the only way to correct this problem. | |
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| deposits in water | Contact your GE dealer or a water softener | |
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| company | |
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| White film on inside |
| Hard water minerals | • GE recommends | |
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| Crystal Clear® to help prevent hard water | |
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| mineral deposits from forming. | |
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| • Run dishwasher with citric acid to remove | |
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| mineral deposits. Citric acid (Part number: | |
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| WD35X151) can be ordered through GE | |
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| Parts. See the Consumer Services page | |
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| for ordering information. | |
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| CAUTION:Before cleaning | |
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| interior, wait at least 20 minutes after a cycle | |
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| for the heating element to cool down. Failure | |
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| to do so can result in burns. | |
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| Dishes don’t dry |
| Low inlet water | • Select HEATED DRY. | |
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| temperature | • Make sure inlet water temperature is at least | |
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| 120°F (49°C) (see Using the Dishwasher section). | |
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| • Select ADDED HEAT. | |
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| • Use a longer cycle, such as Antibacterial. | |
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| Rinse agent dispenser is | • Check and refill the rinse agent dispenser. | |
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| empty |
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| Dishwasher won’t run |
| Door not latched | • Make sure door is fully closed and latched. | |
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| Wall switch | • Check for a wall switch that the dishwasher | |
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| (some installations) is in | might be connected to. A wall switch is | |
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| the “off” position | required by electrical codes in some | |
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| localities. Turn the switch “on” if it is “off.” | |
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| Fuse is blown, or the | • Replace fuse or reset circuit breaker. Remove | |
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| circuit breaker tripped | any other appliances from the circuit. | |
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| Dishwasher control | • Turn off power at the circuit breaker | |
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| is inoperative | for 30 seconds, then reset power. | |
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| Steam |
| This is normal | • Warm moisture comes through the vent | |
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| on the bottom of the door during drying | |
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| and when water is being pumped out. | |
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