Questions? Use this problem solver
Before You Call For Service
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| Dishwasher | |
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| PROBLEM | POSSIBLE CAUSE | WHAT TO DO | ||
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| Dishwasher won’t start |
| Door not properly closed | •Press door until it clicks shut. | |
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| Power supply not | •Check dishwasher is plugged in and |
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| connected. | switch is on. | |
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| Child Lockout mode is | •Press and hold desired button for two |
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| selected | seconds. See Child Lockout mode section | |
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| for models ZBD5700 and ZBD5900. | |
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| Door opened during | •Relatch door. Wait a few minutes, |
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| cycle when water is hot | dishwasher will restart automatically. | |
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| Timer not set to start of | •Turn to Cycle Selection starting position |
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| wash cycle | and Option dial to desired position. | |
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| All Cycle Status |
| Dishwasher is paused | •To restart the wash, press the selected | |
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| Indicators flashing |
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| wash button. | |
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| or beeping every 30 |
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| Door not properly closed | •Press door until it clicks shut. | |||
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| seconds (on models |
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| ZBD5700 and ZBD5900) |
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| Flashing SUPER WASH |
| Inlet water temperature | •Reduce hot water inlet temperature to | |
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| light (on models |
| is greater than 175°F. | below 150°F. | |
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| ZBD5700 and ZBD5900) |
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| Motor starts but water |
| Water supply valve | •Check water supply valve. | |
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| doesn’t enter dishwasher |
| turned off |
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| (Flashing FAST WASH) |
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| (on models ZBD5700 |
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| and ZBD5900) |
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| Program taking too |
| Low inlet water | •Allow time to heat water (up to one hour). | |
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| long or not advancing |
| temperature | •Check inlet water temperature. | |
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| properly (Flashing |
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| •Connect to hot water supply. | ||
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| NORMAL WASH light) |
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| (on models ZBD5700 |
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| and ZBD5900) |
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| Water does not empty |
| Outlet blocked | •Check outlet hose for kinks and sharp | |
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| out of dishwasher |
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| bends. | |
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| (Flashing RINSE light) |
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| •Check and clean the drain pump filter. | |
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| (on models ZBD5700 |
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| and ZBD5900) |
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| •Check sink trap, garbage disposal and air | |
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| gap for blockage. | |
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| Dishwasher continues to |
| Incorrect fill level or | •Check fill level. See Water Fill Level | |
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| drain (Flashing temp |
| fill time | section. | |
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| light) (on models |
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| •Call for service. | |
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| ZBD5700 and ZBD5900) |
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| Yellow color on dishes |
| Water has iron or other | •A special filter in the water supply line | |
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| and glassware |
| mineral content | is the only way to correct this problem. | |
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| Contact a water softener company. | |
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