Questions?

Before you call for service…

 

 

The Problem Solver

 

 

 

 

 

 

 

 

 

Stainless Steel Range

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

 

 

 

OVEN WILL NOT

• Plug on the range is not completely inserted in the electrical outlet.

 

 

WORK

• A fuse in your home may be blown or the circuit breaker tripped.

 

 

 

 

 

 

• The oven controls are not properly set.

 

 

 

• The oven controls are set for cleaning. If necessary, allow the oven to

 

 

 

cool then open the door.

 

 

 

 

 

 

 

OVEN WILL NOT

• The controls are not properly set.

 

 

SELF-CLEAN

 

 

 

 

 

 

 

 

 

48MODELS:

• When the oven is set for cleaning, only the surface burners may

 

 

UNABLE TO USE THE

be used. The companion oven, the griddle and/or the grill cannot

 

 

COMPANION OVEN,

be used.

 

 

GRIDDLE AND/OR

 

 

 

 

GRILL WHEN

 

 

 

 

SELF-CLEANING

 

 

 

 

 

 

 

 

 

“CRACKING” OR

• This is normal. This is the sound of the metal heating and cooling

 

 

“POPPING” SOUND

during both the cooking and cleaning functions.

 

 

DURING CLEANING

 

 

 

 

 

 

 

 

 

EXCESSIVE SMOKING

• Excessive soil. Press the OFF selector button. Open the windows to

 

 

OCCURS DURING

rid the room of smoke. Wait until the DOOR LOCKED light goes

 

 

CLEANING

off. Wipe up excess soil and reset the clean cycle.

 

 

 

 

 

 

 

STRONG ODOR FROM

• An odor from the insulation around the inside of the oven is normal

 

 

SELF-CLEAN CYCLE

for the first few times the oven is used. This is temporary.

 

 

 

 

 

 

 

OVEN NOT CLEAN

• The oven was heavily soiled. Clean up heavy spillovers before starting

 

 

AFTER A CLEAN

the clean cycle. Heavily soiled ovens may need to self-clean again.

 

 

CYCLE

• The oven controls are not properly set. See the Self-Cleaning section.

 

 

 

 

 

 

 

 

 

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Image 38
GE Monogram ZDP48N6D, ZDP48L6R, ZDP48N4G, ZDP48L6D, ZDP36L4D, ZDP36L6, ZDP36N6, ZDP30L4 Problem Possible Cause Oven will not