Questions?
Before you call for service…
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| The Problem Solver |
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| Stainless Steel Range |
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| PROBLEM | POSSIBLE CAUSE |
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| BURNERS DO NOT | • Electrical plug is not plugged into a live power outlet. |
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| LIGHT OR SPARK | • Gas not turned on. |
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| RANDOMLY |
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| • Burner parts not replaced correctly. |
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| • Holes in the simmer rings or slits in the burner rings are clogged. |
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| • Clogged orifice, or wet burners or electrodes. |
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| BURNERS HAVE | • Burner parts not replaced correctly. |
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| YELLOW OR |
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| FLAMES |
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| A. Yellow flames: Call for |
| B. Yellow tips on outer cones: | C. Soft blue flames: Normal |
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| service. |
| Normal for LP gas. | for natural gas. |
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| • If burner flames look like (A), call for service. Normal burner flames |
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| should look like (B) or (C), depending on the type of gas. |
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| BURNER FLAMES | • If cooktop is connected to LP gas, contact the person who installed |
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| VERY LARGE |
| your range or made the conversion. |
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| OR YELLOW |
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| BURNER CONTROL | • When the knob is at the OFF position, it must be pushed in before |
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| KNOB WILL NOT |
| it can be turned, and it can only be turned in a counterclockwise |
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| TURN |
| direction. Similarly, when the knob is in the LOW or |
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| positions, it must also be pushed in to change flame settings. |
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| OVEN LIGHT | • The light bulb is loose or defective. Tighten or replace the bulb. |
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| DOES NOT WORK | • The switch operating light is broken. Call for service. |
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| FOOD DOES NOT | • The oven controls are improperly set. See the “How to set your oven |
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| BAKE OR ROAST |
| for baking or roasting” section. |
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| PROPERLY | • Incorrect cookware or cookware of improper size being used. |
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| See the “How to set your oven for baking or roasting” section. |
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| • Use a foil tent to slow down browning during roasting. |
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| FOOD DOES NOT | • The oven control is not set at BROIL. Push in the BROIL selector |
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| BROIL PROPERLY |
| button for the oven you want to use. |
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| • Improper shelf position being used. See the Broiling Guide. |
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| • Cookware is not suited for broiling. Use the broiling pan and grid |
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| that came with your range. |
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| • Aluminum foil used on the broiling pan and grid has not been fitted |
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| properly and slit as recommended. |
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| • In some areas the power (voltage) may be low. Preheat the broil |
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| element for 10 minutes. Broil for the longest period of time |
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| recommended in the Broiling Guide. |
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37
